"It was my first flight with [AIRLINE] after 20 years. Our check-n and immigration was done at [CITY] Immigration Center. Then we were taken in a bus to airport. After security we were at terminal1. Everything was smooth. The only problem was that the gate was announced only 90 minutes before flight. Due to this I could use business lounge only for few minutes. The boarding was very fast. On board service was excellent. To start with I was served a nice French white wine with veg starter. The main course of Indian meal was very good. The crew was very courteous and helpful. As far as entertainment was concerned, I would have preferred more English pictures options. Worth flying with [AIRLINE]…"
[Tier 1, FSC]
"First trip to [COUNTRY] and selected [AIRLINE] because of its reputation. Flight out left around 11:30 PM, on time, seat was comfortable, service was essentially non-existent. We were offered champagne on entering the cabin, and a chicken croissant sandwich if we requested it--only food offered and it was meager, cold, and unappetizing. Sleeping arrangements were comfortable, and I awakened as we were approaching Japan. I asked for breakfast and was told the kitchen was closed--coffee was the only item available. Return trip again was in the evening, 10:00 or so, and again no service other than a cocktail. Breakfast was of similar character. Should one be happy with sleeping in "The Room" with literally no service? [AIRLINE] offers a similar deal at $2000 less round trip."
[Tier 2, FSC]