New Research

Airline ImPax Report

Analysing Airline IROPS and the Impact on the Passenger Experience

October 2025
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Do You Know Your Airline's ImPax Percentage?

Passengers that experience cancellations, or medium and major delays without a quick resolution, produce almost 100% of an airline’s negative media that leads to customer churn.

This small percentage of passengers is an airline’s ImPax Percentage.

An airline’s ImPax Percentage is calculated as:


On average, an airline’s ImPax Percentage accounts for less than 1 in 13 flights (< 8%).

The Lower an Airline’s ImPax %, the Better.

The aim of this report is to help airlines focus their recovery operations by better understanding their ImPax Percentage in the context of:

  • Passenger estimates
  • Competitor airlines
  • Region, Tier, and Class
  • Sentiment analysis of monthly reviews

October 2025


Quick Insights

LATAM Overall delay metrics increased but largely due to a 28% jump in sub-hour delays. However, cancellations rose 22% largely due to service disruptions to Latam Brasil, Azul and Flybondi. Europe Despite overall delay metric decreasing, cancellation rates among full-service Tier 1 carriers rose 48%, affecting 100,000 more passengers than in September 2025. APAC While overall flight and disruption volumes held steady versus September, the disruption profile shifted dramatically. Tier 1 carriers performed exceptionally, with cancellations falling 50%, sparing over 400,000 passengers compared to the previous month.
North America Despite a 10% global drop in cancellations, the U.S. told a different story. Tier 1 carriers saw cancellations surge 28%, LCCs spiked 41%, hitting 50,000 more passengers, and FSCs climbed 23%, disrupting another 100,000 travelers versus September. ME&A While delays saw a minimal increase of less than 1%, cancellations rose by approximately 20%, largely driven by Tier 3 carriers—particularly those in North Africa—which affected an additional 10,000 passengers compared to September 2025.

Average ImPax Percentage

Trending month-on-month view. Filter by selecting Tiers and Regions:

Top 10 Airlines | October 2025

Per volume of flights, these are the Top 10 Airlines ranked by ImPax Percentage, including the percentage disruption each accounted for, globally.

Rank Code Name Class Region ImPax % % of Global Disruptions Rank by Size
1IGOIndiGOLCCAPAC2.9%2.19%8
2CCAAir ChinaFSCAPAC4.7%1.27%10
3CESChina EasternLCCAPAC4.9%2.01%6
4CSNChina Southern AirlinesFSCAPAC5.4%1.58%7
5SWASouthwestLCCNorth America5.8%4.80%1
6DALDeltaFSCNorth America6.0%2.84%2
7UALUnitedFSCNorth America6.4%2.98%5
8EZYeasyJetLCCEurope6.6%2.41%9
9RYRRyanairLCCEurope7.0%4.33%4
10AALAmerican AirlinesFSCNorth America8.8%3.71%3

Global Disruptions Overview

This month’s report analyses the disruption data of 291 airlines totalling 636,092 disrupted flights, across 2,978,889 planned flights, globally.

In North America, the U.S. government shutdown caused persistent FAA staffing shortages, producing widespread flight delays and cancellations at major hubs. In Europe, over 1,700 delays and 35 cancellations affected major airports such as London, Paris, and Dublin. Asia-Pacific saw operational disruptions in Jakarta, Bangkok, and Seoul, while storms in New Zealand forced hundreds of cancellations. Latin America recorded over 200 delays and 43 cancellations across Peru, Colombia, Argentina, and Chile. In the Middle East & Africa, supply-chain and crew issues continued. Overall, global delays rose 2%, matching a 2% flight-volume increase, while cancellations fell 10%, impacting 250,000 fewer passengers month-on-month.

291 Airlines | 158 LCC | 133 FSC

This shows the volume of disrupted flights and the percentage accounted for by Low Cost Carriers and Full Service Carriers.
636,092 53.6% LCC | 46.4% FSC
Disrupted Flights
This shows the average percentage of flights which experienced some sort of delay - including minor delays. The average varies for only LCCs or FSCs.
21.6% 22.1% LCC | 21% FSC
Total Disruption Avg
This is the global average ImPax Percentage, and the average if only LCCs or FSCs were analysed.
5.6% 6.1% LCC | 5.1% FSC
Average ImPax
This is a conservative estimate of the volume of passengers that were impacted by medium and major delays, and cancellations, this month.
23.4m
Estimated Disrupted Pax

Airlines Vs. Global Disruptions

This is a comparative view of the percentage of airlines by Region and Tier, and the percentage of global disruption they contributed.

Global | All Carriers Filter by tiers:

Rank Code Name Tier Class Region ImPax % Pax Est. 1000s Total % Disruption
1CQNChongqingT 4FSCAPAC0.0%0.00.07%
2SFJStarFlyerT 3FSCAPAC0.2%0.85.77%
3AEZAeroitaliaT 4LCCEurope0.4%2.46.05%
4FADFlyadealT 4LCCME&A0.5%4.68.90%
5OMSSalamAirT 4FSCME&A0.7%2.212.96%
6SNJSolaseed AirT 3FSCAPAC0.8%1.410.43%
7SKYSkymarkT 3LCCAPAC0.8%5.215.23%
8FDAFuji DreamT 3LCCAPAC0.9%3.47.00%
9JTAJapan Trans AirT 3LCCAPAC1.0%3.619.80%
10JALJapan AirlinesT 1FSCAPAC1.1%41.916.58%
11ANAAll NipponT 1FSCAPAC1.1%34.014.57%
12IBSIberia ExpressT 4LCCEurope1.2%5.914.26%
13ITYITA AirwaysT 2FSCEurope1.2%14.111.85%
14FHYFreebirdT 4LCCME&A1.3%3.211.88%
15AYNFlyArystanT 3LCCAPAC1.3%8.111.24%
16SEHSky ExpressT 4LCCEurope1.4%13.814.63%
17CMPCopa AirlinesT 2FSCLATAM1.4%29.49.77%
18ORCOriental Air BridgeT 4LCCAPAC1.5%2.78.32%
19TOMTUI AirwaysT 2LCCEurope1.5%14.09.00%
20APJPeach AirlinesT 4LCCAPAC1.5%11.914.50%
21UTYAlliance AirlinesT 2LCCAPAC1.5%3.17.56%
22TKJAjetT 3LCCEurope1.6%15.510.32%
23NAYNaysa Air ServicesT 4FSCEurope1.6%3.421.02%
24AKXANA WingsT 2FSCAPAC1.7%29.918.00%
25KALKorean AirT 2FSCAPAC1.7%16.818.77%
26SZSScandinavian Airlines ConnectT 3LCCEurope1.8%13.47.40%
27JZRJazeera AirwaysT 3LCCME&A1.8%7.213.34%
28RJARoyal JordanianT 3FSCME&A1.8%8.75.25%
29LNELatam EcuadorT 4LCCLATAM1.8%4.18.05%
30CCMAir CorsicaT 3FSCEurope1.8%3.623.25%
31KNEFlynasT 2LCCME&A1.9%24.817.03%
32SASSAST 2FSCEurope1.9%56.312.11%
33NOZNorwegian Air ShuttleT 2FSCEurope2.0%27.211.86%
34BRXBraathens Regional AirwaysT 3FSCEurope2.0%12.66.76%
35JATJetSmartT 4LCCLATAM2.0%5.512.89%
36AMXAeroMexicoT 2FSCNorth America2.0%33.37.40%
37UAEEmiratesT 1FSCME&A2.1%94.119.23%
38DWIArajet SAT 4LCCLATAM2.1%6.19.78%
39HKEHong Kong Express AirwaysT 4FSCAPAC2.1%13.613.90%
40TVFTransavia FranceT 2LCCEurope2.1%35.915.97%
41SCXSun Country AirlinesT 3LCCNorth America2.1%16.37.25%
42LNKSouth African AirlinkT 2LCCME&A2.2%32.620.91%
43FDBFlyDubaiT 2LCCME&A2.2%35.020.36%
44KACKuwait Airways CorporationT 3LCCME&A2.2%5.111.38%
45LANLatamT 1FSCLATAM2.3%33.310.19%
46NSZNorwegian Air SwedenT 3LCCEurope2.3%16.216.47%
47CFGCondorT 2FSCEurope2.3%30.118.79%
48ABYAir ArabiaT 4LCCME&A2.4%26.518.15%
49GLOGol Transportes AereosT 1LCCLATAM2.4%79.216.68%
50OTCAir TravelT 4LCCAPAC2.4%6.59.21%
51AUAAustrian AirlinesT 2FSCEurope2.5%40.020.31%
52IAWIraqi AirwaysT 4FSCME&A2.5%7.010.38%
53CGNAir ChanganT 3LCCAPAC2.6%6.310.12%
54QDAQingdao AirlinesT 3LCCAPAC2.6%11.810.39%
55CDCZhejiang LoongT 2LCCAPAC2.6%30.39.94%
56CCDDalian AirlinesT 3FSCAPAC2.6%6.810.22%
57AARAsianaT 2FSCAPAC2.7%11.026.62%
58UZBUzbekistan AirwaysT 3FSCME&A2.7%15.421.37%
59DVRDivi Divi AirT 4FSCNorth America2.7%0.819.41%
60VIRVirgin AtlanticT 3FSCEurope2.7%14.312.35%
61JAFTUI Fly BelgiumT 4LCCEurope2.8%7.88.78%
62JJPJetstar JapanT 3LCCAPAC2.8%12.420.75%
63ARTSmart LynxT 3LCCEurope2.8%5.318.78%
64IGOIndiGOT 1LCCAPAC2.9%266.319.51%
65DLHLufthansaT 1FSCEurope2.9%154.424.90%
66THYTurkish AirlinesT 1FSCEurope2.9%222.019.10%
67JJAJeju AirT 3LCCAPAC3.0%29.827.42%
68GBBGlobal AviationT 4FSCME&A3.0%6.514.21%
69WJAWestJetT 2LCCNorth America3.0%52.414.93%
70ETHEthiopian AirlinesT 2FSCME&A3.0%70.625.27%
71QTRQatar AirwaysT 1FSCME&A3.1%88.715.45%
72NTHHokkaido Air SystemT 4FSCAPAC3.1%1.411.78%
73CNMAir China Inner MongoliaT 4LCCAPAC3.1%6.310.17%
74FZAFuzhou AirlinesT 4LCCAPAC3.2%8.416.05%
75GFAGulf AirT 4FSCME&A3.2%16.415.78%
76AZUAzul Brazilian AirlinesT 1FSCLATAM3.2%94.312.07%
77SIASingapore AirlinesT 1FSCAPAC3.3%74.023.34%
78VOEVoloteaT 2LCCEurope3.3%30.521.01%
79CDGShandong AirlinesT 1LCCAPAC3.3%81.914.00%
80IBEIberiaT 2FSCEurope3.4%60.019.91%
81DLAAir DolomitiT 3LCCEurope3.4%25.628.56%
82JNAJin AirT 3LCCAPAC3.4%28.332.56%
83TAMLatam BrasilT 1FSCLATAM3.4%133.820.53%
84ETDEtihad AirwaysT 2FSCME&A3.4%66.318.90%
85SJXStarLuxT 4FSCAPAC3.5%16.023.27%
86XAXAirAsia XT 3LCCAPAC3.5%8.122.47%
87CRKHong Kong AirlinesT 4FSCAPAC3.5%16.419.78%
88MAUAir MauritiusT 4FSCME&A3.5%4.618.06%
89MASMalaysia AirlinesT 2FSCAPAC3.5%41.626.59%
90BCIBlue IslandsT 4FSCEurope3.5%2.58.49%
91FJIFiji AirwaysT 3LCCAPAC3.5%3.923.28%
92MDAMandarinT 3FSCAPAC3.5%16.230.83%
93CJXJiangxiT 4LCCAPAC3.6%11.510.31%
94LAOLao AirlinesT 4FSCAPAC3.6%4.221.24%
95SVASaudiaT 1FSCME&A3.6%91.911.74%
96ALKSriLankan AirlinesT 3FSCAPAC3.6%9.232.50%
97TSCAir TransatT 3FSCNorth America3.6%14.120.90%
98HALHawaiian AirlinesT 1FSCNorth America3.6%48.415.65%
99CXAXiamenAirT 1LCCAPAC3.7%109.915.66%
100SLIAeroMéxico ConnectT 3FSCNorth America3.7%23.99.12%
101RYSBuzzT 2LCCEurope3.7%69.919.80%
102FINFinnairT 2FSCEurope3.7%68.216.89%
103TUITUI AirwaysT 2LCCEurope3.8%18.827.53%
104OVAAir Europa ExpressT 3LCCEurope3.8%6.724.07%
105LPELatam PerúT 3LCCLATAM3.8%60.316.21%
106SKUSky AirlinesT 3LCCLATAM3.8%26.017.17%
107MMAMAIT 4FSCAPAC3.8%10.222.14%
108LOTLOT Polish AirlinesT 2FSCEurope3.9%35.638.79%
109KZRAir AstanaT 3FSCME&A3.9%18.331.85%
110SDMRossiya AirlinesT 3LCCEurope3.9%51.512.97%
111OMAOman AirT 3FSCME&A4.0%18.114.95%
112VOIVolarisT 1LCCLATAM4.1%24.014.73%
113UEAChengdu AirlinesT 2LCCAPAC4.1%47.316.37%
114ASHMesaT 2FSCNorth America4.1%45.512.41%
115LOGLoganairT 3FSCEurope4.1%21.617.76%
116LAMLam - Linhas Aereas de MocambiqueT 4LCCME&A4.1%6.820.42%
117CUAChina United AirlinesT 2LCCAPAC4.1%16.214.79%
118CHHHainan AirlinesT 1FSCAPAC4.2%142.612.67%
119CHBWest AirT 4LCCAPAC4.2%51.916.05%
120VOZVirgin AustraliaT 2FSCAPAC4.2%62.424.53%
121VXPAveloT 4LCCNorth America4.2%10.411.00%
122HBHHebei AirlinesT 4LCCAPAC4.2%21.415.02%
123IRMMahan AirT 4FSCME&A4.2%12.88.05%
124SKKASKY AirlinesT 4FSCME&A4.2%5.320.72%
125AFLAeroflotT 2FSCEurope4.3%82.615.87%
126WENWestJet EncoreT 4LCCNorth America4.3%33.116.66%
127AICAir IndiaT 2FSCAPAC4.3%147.624.42%
128BTIairBalticT 4FSCEurope4.4%47.229.54%
129POEPorterT 3LCCNorth America4.4%30.816.48%
130ROTTAROMT 3FSCEurope4.4%15.118.97%
131TGWScootT 3LCCAPAC4.4%51.029.62%
132BELBrussels AirlinesT 2FSCEurope4.4%39.624.13%
133THAThai AirwaysT 3LCCAPAC4.4%65.730.72%
134CSCSichuan AirlinesT 1LCCAPAC4.5%137.216.53%
135QFAQantasT 1FSCAPAC4.5%175.422.17%
136CUHUrumqi AirT 4LCCAPAC4.5%11.014.07%
137WUKWizz Air UKT 4LCCEurope4.5%21.215.97%
138ASLAir SerbiaT 3FSCEurope4.5%22.424.36%
139QLKQantasLinkT 2LCCAPAC4.6%72.718.57%
140MXYBreeze AirwaysT 3LCCNorth America4.6%35.812.62%
141FLEFlairT 4LCCNorth America4.6%15.315.86%
142AEAAir EuropaT 3FSCEurope4.6%33.121.02%
143PDTPiedmont AirlinesT 4FSCNorth America4.7%25.013.25%
144LKELucky AirT 3LCCAPAC4.7%51.712.32%
145CCAAir ChinaT 1FSCAPAC4.7%410.114.67%
146EINAer LingusT 2FSCEurope4.7%51.720.22%
147BAWBritish AirwaysT 1FSCEurope4.7%209.224.05%
148CSHShanghai AirlinesT 1FSCAPAC4.7%61.519.29%
149ROUAir Canada RougeT 3LCCNorth America4.7%12.216.23%
150HOPHOP!T 2LCCEurope4.8%60.426.06%
151TFLTUI fly NetherlandsT 4LCCEurope4.8%10.213.23%
152PALPhilippine Air LinesT 3LCCAPAC4.8%27.515.81%
153SAASouth African AirwaysT 4FSCME&A4.8%6.721.57%
154UBGUS-Bangla AirlinesT 4LCCME&A4.8%11.924.35%
155AHYAzerbaijan AirlinesT 4FSCME&A4.8%18.517.66%
156SXSSun ExpressT 3LCCEurope4.9%91.029.52%
157CBJBeijing Capital AirlinesT 1LCCAPAC4.9%56.618.06%
158SWRSwissT 2FSCEurope4.9%72.328.75%
159PCOPacific Coastal AirlinesT 3LCCNorth America4.9%11.418.33%
160RWDRwandAirT 4FSCME&A4.9%7.623.08%
161BCYCityjetT 3LCCEurope4.9%24.221.24%
162CFEBA CityFlyerT 3FSCEurope4.9%11.318.74%
163CESChina EasternT 1LCCAPAC4.9%475.117.04%
164RAMRoyal Air MarocT 3FSCME&A4.9%55.830.88%
165ACAAir CanadaT 2FSCNorth America4.9%133.418.74%
166VIVVivaAerobusT 2LCCLATAM5.0%106.320.48%
167OAWHelveticT 4LCCEurope5.0%16.931.04%
168JZAJazzT 2LCCNorth America5.0%23.017.57%
169CGZColorful GuizhouT 3LCCAPAC5.0%16.018.14%
170OALOlympic AirT 4LCCEurope5.1%23.326.28%
171DKHJuneyao AirlinesT 2LCCAPAC5.1%124.114.83%
172CLHLufthansa CitylineT 2FSCEurope5.1%33.726.52%
173ELYEl AlT 3FSCME&A5.1%27.730.93%
174AEEAegean AirlinesT 2FSCEurope5.1%73.529.43%
175SBIS7 AirlinesT 2FSCEurope5.1%59.520.61%
176VSVSCAT AirlinesT 3LCCAPAC5.1%15.936.11%
177ENYEnvoy AirT 3FSCNorth America5.2%93.316.94%
178KNAKunming AirlinesT 4LCCAPAC5.2%47.110.49%
179OCNDiscoverT 4FSCEurope5.2%11.936.46%
180CEBCebu PacificT 2LCCAPAC5.2%98.324.79%
181EWGEurowingsT 2LCCEurope5.3%101.931.33%
182CTNCroatia AirlinesT 3FSCEurope5.4%17.033.86%
183BAVBamboo AirwaysT 4FSCAPAC5.4%7.817.23%
184TRATransaviaT 2LCCEurope5.4%39.624.04%
185TBATibet AirlinesT 3LCCAPAC5.4%19.321.03%
186CSNChina Southern AirlinesT 1FSCAPAC5.4%580.213.79%
187BBCBiman BangladeshT 4FSCAPAC5.4%22.726.60%
188AURAurigny Air Services Ltd.T 4FSCEurope5.4%10.719.48%
189LGLLuxairT 4LCCEurope5.4%10.034.83%
190ICEIcelandairT 3FSCEurope5.5%28.220.77%
191JYH9 AirT 3LCCAPAC5.5%37.517.28%
192VTAAir TahitiT 4FSCAPAC5.5%13.530.22%
193RLHRuiliT 3LCCAPAC5.6%15.115.25%
194EXSJet2.comT 2LCCEurope5.6%121.524.92%
195GIAGaruda IndonesiaT 4FSCAPAC5.7%79.127.20%
196VLGVueling AirlinesT 2LCCEurope5.7%178.220.82%
197BKPBangkokT 3FSCAPAC5.7%29.925.10%
198GAPPAL ExpressT 4LCCAPAC5.7%47.014.15%
199SWASouthwestT 1LCCNorth America5.8%1166.224.46%
200KEMCemAirT 4LCCME&A5.9%3.526.10%
201AXBAir India ExpressT 3LCCAPAC5.9%117.025.51%
202EFWBA Euroflyer dbaT 4FSCEurope6.0%20.524.01%
203CQHSpring AirlinesT 2LCCAPAC6.0%147.316.30%
204DALDeltaT 1FSCNorth America6.0%1006.717.38%
205CTVCitilink IndonesiaT 3LCCAPAC6.1%58.530.27%
206JECJetSmart ColumbiaT 4LCCLATAM6.2%25.026.70%
207CALChina AirlinesT 3FSCAPAC6.3%84.125.30%
208WMTWizz Air MaltaT 2LCCEurope6.3%167.622.13%
209JSTJetstarT 2LCCAPAC6.3%120.427.75%
210AERAer LingusT 3FSCEurope6.3%12.930.40%
211ASAAlaska AirlinesT 1FSCNorth America6.4%216.719.72%
212JIAPSA AirlinesT 2FSCNorth America6.4%79.218.68%
213UALUnitedT 1FSCNorth America6.4%1120.120.89%
214NWSNordwindT 4FSCEurope6.4%23.216.17%
215QXEHorizonT 4LCCNorth America6.4%34.817.55%
216EVAEVA AirwaysT 3LCCAPAC6.5%99.529.64%
217EZYeasyJetT 1LCCEurope6.6%433.125.94%
218CPACathay PacificT 1FSCAPAC6.6%115.321.76%
219AVAAviancaT 1LCCLATAM6.7%200.419.30%
220JACJapan Air CommuterT 3LCCAPAC6.7%34.422.69%
221AAYAllegiant AirT 2LCCNorth America6.8%120.419.68%
222RPBCopa Airlines ColumbiaT 4FSCLATAM6.8%18.221.85%
223ESREastar JetT 4LCCAPAC6.9%33.935.82%
224OKAOkay AirwaysT 3LCCAPAC6.9%27.219.40%
225AFRAir FranceT 1FSCEurope6.9%261.530.87%
226CBGGX AirlinesT 3LCCEurope7.0%34.517.70%
227MWGMASwingsT 4LCCAPAC7.0%27.517.84%
228JESJetSMARTT 4LCCLATAM7.0%29.623.61%
229RYRRyanairT 1LCCEurope7.0%997.029.93%
230NKSSpiritT 1LCCNorth America7.1%169.619.54%
231TAPTAP Air PortugalT 2LCCEurope7.2%49.741.54%
232AIQThai AirAsiaT 3LCCAPAC7.2%134.440.46%
233YZRSuparnaT 4FSCAPAC7.4%18.920.02%
234TWBT'way AirT 4FSCAPAC7.4%66.426.15%
235MBUMarabu AirlinesT 4LCCEurope7.4%13.425.38%
236AKJAkasa AirT 4LCCAPAC7.4%80.119.58%
237EDVEndeavor AirT 2FSCNorth America7.7%105.317.99%
238PGTPegasus AirlinesT 1LCCEurope7.7%284.532.43%
239TVSSmartwingsT 4LCCEurope7.8%53.428.97%
240TTWTigerair TaiwanT 4FSCAPAC7.8%20.432.95%
241ANZAir New ZealandT 1FSCAPAC7.9%189.226.19%
242CAICorendon AirlinesT 3FSCEurope8.2%40.828.69%
243VTEContour AirlinesT 3FSCNorth America8.2%43.617.15%
244KLMKLMT 1FSCEurope8.4%359.131.05%
245FFTFrontierT 2LCCNorth America8.4%91.722.00%
246GCRTianjin AirlinesT 2FSCAPAC8.5%139.921.48%
247RXARegional Express AirlinesT 3FSCAPAC8.6%47.837.61%
248DTATAAG Angola AirlinesT 4FSCME&A8.6%6.115.25%
249WZZWizz AirT 2LCCEurope8.7%225.826.24%
250TVJThai Vietjet AirT 4LCCAPAC8.7%39.533.70%
251JAPJetSmart PeruT 4LCCLATAM8.7%15.023.01%
252EPADonghai AirlinesT 4LCCAPAC8.7%44.222.69%
253AALAmerican AirlinesT 1FSCNorth America8.8%1298.622.96%
254MXDMalindo AirT 3LCCAPAC8.8%27.738.60%
255RUKRyanair UKT 3LCCEurope8.9%36.034.26%
256PGAPortugaliaT 3LCCEurope9.2%32.341.03%
257AMUAir MacauT 4LCCAPAC9.2%30.531.58%
258CSZShenzhen AirlinesT 1LCCAPAC9.3%207.321.39%
259PVLPAL AirlinesT 3LCCAPAC9.5%52.819.13%
260MSREgyptairT 2LCCME&A9.8%132.837.88%
261JBUJetBlueT 1LCCNorth America10.0%351.024.19%
262HXAChina Express AirlinesT 2LCCAPAC10.3%150.826.02%
263HVNVietnam AirlinesT 2LCCAPAC10.4%226.837.24%
264IRAIranAIRT 4FSCME&A10.6%14.718.34%
265BWACaribbean AirlinesT 4FSCNorth America10.7%30.324.26%
266ARGAerolineas ArgentinasT 2FSCLATAM10.9%134.826.32%
267BHSBahamasairT 4FSCNorth America11.1%11.233.18%
268BOVBoa BolivianaT 3FSCLATAM11.1%18.226.41%
269SDGStarAirT 4FSCAPAC12.0%15.928.10%
270DAHAir AlgerieT 3FSCME&A12.2%132.334.73%
271QJEQantasLinkT 4LCCAPAC12.3%20.633.88%
272TLMThai Lion AirT 4LCCAPAC12.5%101.449.28%
273SATSATA Air AcoresT 4FSCEurope13.3%30.233.19%
274VJCVietJet AirT 2LCCAPAC13.3%298.945.31%
275AIEAir InuitT 3LCCNorth America13.7%75.727.21%
276KQAKenya AirwaysT 3FSCME&A14.0%71.331.66%
277MSCAir CairoT 3LCCME&A14.4%64.936.30%
278VREAir Cote D'IvoireT 4FSCME&A14.5%11.134.19%
279ACNAzul ConectaT 4LCCLATAM15.7%32.124.61%
280AXMAirAsiaT 1LCCAPAC16.0%407.739.63%
281AWQIndonesia AirAsiaT 4LCCAPAC16.1%73.936.27%
282STWSouthwindsT 4LCCEurope16.2%39.435.92%
283FBZFlybondiT 4LCCLATAM18.6%67.031.32%
284WONWings AbadiT 3LCCAPAC18.6%31.338.72%
285SJVSuper Air JetT 3LCCAPAC19.3%209.843.84%
286BTKBatik AirT 2FSCAPAC19.3%187.738.70%
287IWYInterCaribbean AirwaysT 4LCCNorth America21.3%24.835.79%
288PIAPakistan International AirlinesT 3FSCAPAC22.1%91.340.15%
289SEJSpiceJetT 2LCCAPAC23.1%150.942.40%
290TARTunis AirT 4LCCME&A29.3%67.961.13%
291LNILion AirT 2LCCAPAC32.4%424.051.85%

Average ImPax % Vs. Total Disruption %

This is a comparative view of the average ImPax Percentage of airlines by Region and Tier, and the average Total Percentage of disruptions, which includes minor delays.

Region

Asia Pacific

In October 2025, APAC airlines faced operational disruptions amid fires, supply-chain delays, and localized cancellations. Major carriers including Garuda Indonesia, Sky Angkor, Bangkok Airways, ANA Wings, and Akasa Air saw 1,500+ delays and 18+ cancellations, impacting regional and international routes. Despite these challenges, overall flight volumes and disruption rates remained steady versus September, and international passenger traffic grew 7.1% year-on-year. The sector continues to face structural pressures from aircraft delivery delays, plateauing capacity growth, and supply-chain constraints, highlighting resilience yet operational vulnerability across the region.

114 Airlines | 72 LCC | 42 FSC

22.5%
Avg Total Disruption
35.6%
% Global Disruption
6.1%
Average ImPax
8.6m
ImPax Passenger Estimation

Sentiment Analysis

These are the top 5 passenger classifiers and their percentage occurrence per analysing hundreds of regional airline reviews.

Sample Reviews

“First experience at Premium Economy and loved it. The plane is fairly modern and well equipped with very good seating and screens. Food choices, quality and quantity were excellent. Staff from boarding checks to disembarking were fantastic and so friendly, helpful and patient. Nothing was a bother to them and all so polite. Made the trip even more enjoyable. Thanks [airline].”

[Tier 1, FSC]

“Easily the worst long haul flight I have ever had. The seats were not standard long haul seats and extremely uncomfortable - they were far too small and weirdly too small height wise - I am not that tall 1.65m and the seat height was too small for me. The service was also terrible. The flight attendants were very rude to parents in front of me who had a small child that was crying. Do not book Air New Zealand for long haul flights. They should stick to what they can do which is domestic.”

[Tier 2, FSC]

APAC | All Carriers Filter by tiers:

Rank Code Name Tier Class Region ImPax % Pax Est. 1000s Total % Disruption
1CQNChongqingT 4FSCAPAC0.0%0.00.07%
2SFJStarFlyerT 3FSCAPAC0.2%0.85.77%
3SNJSolaseed AirT 3FSCAPAC0.8%1.410.43%
4SKYSkymarkT 3LCCAPAC0.8%5.215.23%
5FDAFuji DreamT 3LCCAPAC0.9%3.47.00%
6JTAJapan Trans AirT 3LCCAPAC1.0%3.619.80%
7JALJapan AirlinesT 1FSCAPAC1.1%41.916.58%
8ANAAll NipponT 1FSCAPAC1.1%34.014.57%
9AYNFlyArystanT 3LCCAPAC1.3%8.111.24%
10ORCOriental Air BridgeT 4LCCAPAC1.5%2.78.32%
11APJPeach AirlinesT 4LCCAPAC1.5%11.914.50%
12UTYAlliance AirlinesT 2LCCAPAC1.5%3.17.56%
13AKXANA WingsT 2FSCAPAC1.7%29.918.00%
14KALKorean AirT 2FSCAPAC1.7%16.818.77%
15HKEHong Kong Express AirwaysT 4FSCAPAC2.1%13.613.90%
16OTCAir TravelT 4LCCAPAC2.4%6.59.21%
17CGNAir ChanganT 3LCCAPAC2.6%6.310.12%
18QDAQingdao AirlinesT 3LCCAPAC2.6%11.810.39%
19CDCZhejiang LoongT 2LCCAPAC2.6%30.39.94%
20CCDDalian AirlinesT 3FSCAPAC2.6%6.810.22%
21AARAsianaT 2FSCAPAC2.7%11.026.62%
22JJPJetstar JapanT 3LCCAPAC2.8%12.420.75%
23IGOIndiGOT 1LCCAPAC2.9%266.319.51%
24JJAJeju AirT 3LCCAPAC3.0%29.827.42%
25NTHHokkaido Air SystemT 4FSCAPAC3.1%1.411.78%
26CNMAir China Inner MongoliaT 4LCCAPAC3.1%6.310.17%
27FZAFuzhou AirlinesT 4LCCAPAC3.2%8.416.05%
28SIASingapore AirlinesT 1FSCAPAC3.3%74.023.34%
29CDGShandong AirlinesT 1LCCAPAC3.3%81.914.00%
30JNAJin AirT 3LCCAPAC3.4%28.332.56%
31SJXStarLuxT 4FSCAPAC3.5%16.023.27%
32XAXAirAsia XT 3LCCAPAC3.5%8.122.47%
33CRKHong Kong AirlinesT 4FSCAPAC3.5%16.419.78%
34MASMalaysia AirlinesT 2FSCAPAC3.5%41.626.59%
35FJIFiji AirwaysT 3LCCAPAC3.5%3.923.28%
36MDAMandarinT 3FSCAPAC3.5%16.230.83%
37CJXJiangxiT 4LCCAPAC3.6%11.510.31%
38LAOLao AirlinesT 4FSCAPAC3.6%4.221.24%
39ALKSriLankan AirlinesT 3FSCAPAC3.6%9.232.50%
40CXAXiamenAirT 1LCCAPAC3.7%109.915.66%
41MMAMAIT 4FSCAPAC3.8%10.222.14%
42UEAChengdu AirlinesT 2LCCAPAC4.1%47.316.37%
43CUAChina United AirlinesT 2LCCAPAC4.1%16.214.79%
44CHHHainan AirlinesT 1FSCAPAC4.2%142.612.67%
45CHBWest AirT 4LCCAPAC4.2%51.916.05%
46VOZVirgin AustraliaT 2FSCAPAC4.2%62.424.53%
47HBHHebei AirlinesT 4LCCAPAC4.2%21.415.02%
48AICAir IndiaT 2FSCAPAC4.3%147.624.42%
49TGWScootT 3LCCAPAC4.4%51.029.62%
50THAThai AirwaysT 3LCCAPAC4.4%65.730.72%
51CSCSichuan AirlinesT 1LCCAPAC4.5%137.216.53%
52QFAQantasT 1FSCAPAC4.5%175.422.17%
53CUHUrumqi AirT 4LCCAPAC4.5%11.014.07%
54QLKQantasLinkT 2LCCAPAC4.6%72.718.57%
55LKELucky AirT 3LCCAPAC4.7%51.712.32%
56CCAAir ChinaT 1FSCAPAC4.7%410.114.67%
57CSHShanghai AirlinesT 1FSCAPAC4.7%61.519.29%
58PALPhilippine Air LinesT 3LCCAPAC4.8%27.515.81%
59CBJBeijing Capital AirlinesT 1LCCAPAC4.9%56.618.06%
60CESChina EasternT 1LCCAPAC4.9%475.117.04%
61CGZColorful GuizhouT 3LCCAPAC5.0%16.018.14%
62DKHJuneyao AirlinesT 2LCCAPAC5.1%124.114.83%
63VSVSCAT AirlinesT 3LCCAPAC5.1%15.936.11%
64KNAKunming AirlinesT 4LCCAPAC5.2%47.110.49%
65CEBCebu PacificT 2LCCAPAC5.2%98.324.79%
66BAVBamboo AirwaysT 4FSCAPAC5.4%7.817.23%
67TBATibet AirlinesT 3LCCAPAC5.4%19.321.03%
68CSNChina Southern AirlinesT 1FSCAPAC5.4%580.213.79%
69BBCBiman BangladeshT 4FSCAPAC5.4%22.726.60%
70JYH9 AirT 3LCCAPAC5.5%37.517.28%
71VTAAir TahitiT 4FSCAPAC5.5%13.530.22%
72RLHRuiliT 3LCCAPAC5.6%15.115.25%
73GIAGaruda IndonesiaT 4FSCAPAC5.7%79.127.20%
74BKPBangkokT 3FSCAPAC5.7%29.925.10%
75GAPPAL ExpressT 4LCCAPAC5.7%47.014.15%
76AXBAir India ExpressT 3LCCAPAC5.9%117.025.51%
77CQHSpring AirlinesT 2LCCAPAC6.0%147.316.30%
78CTVCitilink IndonesiaT 3LCCAPAC6.1%58.530.27%
79CALChina AirlinesT 3FSCAPAC6.3%84.125.30%
80JSTJetstarT 2LCCAPAC6.3%120.427.75%
81EVAEVA AirwaysT 3LCCAPAC6.5%99.529.64%
82CPACathay PacificT 1FSCAPAC6.6%115.321.76%
83JACJapan Air CommuterT 3LCCAPAC6.7%34.422.69%
84ESREastar JetT 4LCCAPAC6.9%33.935.82%
85OKAOkay AirwaysT 3LCCAPAC6.9%27.219.40%
86MWGMASwingsT 4LCCAPAC7.0%27.517.84%
87AIQThai AirAsiaT 3LCCAPAC7.2%134.440.46%
88YZRSuparnaT 4FSCAPAC7.4%18.920.02%
89TWBT'way AirT 4FSCAPAC7.4%66.426.15%
90AKJAkasa AirT 4LCCAPAC7.4%80.119.58%
91TTWTigerair TaiwanT 4FSCAPAC7.8%20.432.95%
92ANZAir New ZealandT 1FSCAPAC7.9%189.226.19%
93GCRTianjin AirlinesT 2FSCAPAC8.5%139.921.48%
94RXARegional Express AirlinesT 3FSCAPAC8.6%47.837.61%
95TVJThai Vietjet AirT 4LCCAPAC8.7%39.533.70%
96EPADonghai AirlinesT 4LCCAPAC8.7%44.222.69%
97MXDMalindo AirT 3LCCAPAC8.8%27.738.60%
98AMUAir MacauT 4LCCAPAC9.2%30.531.58%
99CSZShenzhen AirlinesT 1LCCAPAC9.3%207.321.39%
100PVLPAL AirlinesT 3LCCAPAC9.5%52.819.13%
101HXAChina Express AirlinesT 2LCCAPAC10.3%150.826.02%
102HVNVietnam AirlinesT 2LCCAPAC10.4%226.837.24%
103SDGStarAirT 4FSCAPAC12.0%15.928.10%
104QJEQantasLinkT 4LCCAPAC12.3%20.633.88%
105TLMThai Lion AirT 4LCCAPAC12.5%101.449.28%
106VJCVietJet AirT 2LCCAPAC13.3%298.945.31%
107AXMAirAsiaT 1LCCAPAC16.0%407.739.63%
108AWQIndonesia AirAsiaT 4LCCAPAC16.1%73.936.27%
109WONWings AbadiT 3LCCAPAC18.6%31.338.72%
110SJVSuper Air JetT 3LCCAPAC19.3%209.843.84%
111BTKBatik AirT 2FSCAPAC19.3%187.738.70%
112PIAPakistan International AirlinesT 3FSCAPAC22.1%91.340.15%
113SEJSpiceJetT 2LCCAPAC23.1%150.942.40%
114LNILion AirT 2LCCAPAC32.4%424.051.85%
Region

Europe

In October 2025, Europe’s air travel faced significant disruption despite steady flight volumes versus September and overall decreases in delay metrics. Cancellations rose, particularly among full-service Tier 1 carriers. Major causes included a French air-traffic-control strike (7–10 Oct) cancelling hundreds of flights daily, additional strikes across Italy, Greece, and the Netherlands, and drone-related shutdowns at Munich Airport. Mid-month, Storm Alice triggered widespread weather delays across Spain, Turkey, and southern Europe. By late October, congestion contributed to over 1,700 delays, heavily impacting airlines such as Ryanair, KLM, and Air France across key hubs.

80 Airlines | 40 LCC | 40 FSC

22.6%
Avg Total Disruption
29.2%
% Global Disruption
4.8%
Average ImPax
5.7m
ImPax Passenger Estimation

Sentiment Analysis

These are the top 5 passenger classifiers and their percentage occurrence per analysing hundreds of regional airline reviews.

Sample Reviews

“I can not praise [Airline] enough. We were delayed by [city] special assistance due to their total incompetence, they took an 89 year old man to the wrong plane! The captain, the cabin Manager and her team did everything to calm my husband who was already on the plane. The captain delayed the flight to ensure we weren't left behind. Absolutely superb service. Thanks to all the other passengers also for their understanding. I would highly recommend [Airline].”

[Tier 2, FSC]

“3 hour delay, despite saying it would be 35 minutes, the pilot gave a curt apology, as if it was minutes not hours. This was our first trip with [Airline] and the last. Customer service is poor at best. The warning signs that it was going to be a long delay was a voucher for €4 30 minutes before planned departure. Uncomfortable seats and very little leg room, of course you can pay extra.”

[Tier 1, LCC]

Europe | All Carriers Filter by tiers:

Rank Code Name Tier Class Region ImPax % Pax Est. 1000s Total % Disruption
1AEZAeroitaliaT 4LCCEurope0.4%2.46.05%
2IBSIberia ExpressT 4LCCEurope1.2%5.914.26%
3ITYITA AirwaysT 2FSCEurope1.2%14.111.85%
4SEHSky ExpressT 4LCCEurope1.4%13.814.63%
5TOMTUI AirwaysT 2LCCEurope1.5%14.09.00%
6TKJAjetT 3LCCEurope1.6%15.510.32%
7NAYNaysa Air ServicesT 4FSCEurope1.6%3.421.02%
8SZSScandinavian Airlines ConnectT 3LCCEurope1.8%13.47.40%
9CCMAir CorsicaT 3FSCEurope1.8%3.623.25%
10SASSAST 2FSCEurope1.9%56.312.11%
11NOZNorwegian Air ShuttleT 2FSCEurope2.0%27.211.86%
12BRXBraathens Regional AirwaysT 3FSCEurope2.0%12.66.76%
13TVFTransavia FranceT 2LCCEurope2.1%35.915.97%
14NSZNorwegian Air SwedenT 3LCCEurope2.3%16.216.47%
15CFGCondorT 2FSCEurope2.3%30.118.79%
16AUAAustrian AirlinesT 2FSCEurope2.5%40.020.31%
17VIRVirgin AtlanticT 3FSCEurope2.7%14.312.35%
18JAFTUI Fly BelgiumT 4LCCEurope2.8%7.88.78%
19ARTSmart LynxT 3LCCEurope2.8%5.318.78%
20DLHLufthansaT 1FSCEurope2.9%154.424.90%
21THYTurkish AirlinesT 1FSCEurope2.9%222.019.10%
22VOEVoloteaT 2LCCEurope3.3%30.521.01%
23IBEIberiaT 2FSCEurope3.4%60.019.91%
24DLAAir DolomitiT 3LCCEurope3.4%25.628.56%
25BCIBlue IslandsT 4FSCEurope3.5%2.58.49%
26RYSBuzzT 2LCCEurope3.7%69.919.80%
27FINFinnairT 2FSCEurope3.7%68.216.89%
28TUITUI AirwaysT 2LCCEurope3.8%18.827.53%
29OVAAir Europa ExpressT 3LCCEurope3.8%6.724.07%
30LOTLOT Polish AirlinesT 2FSCEurope3.9%35.638.79%
31SDMRossiya AirlinesT 3LCCEurope3.9%51.512.97%
32LOGLoganairT 3FSCEurope4.1%21.617.76%
33AFLAeroflotT 2FSCEurope4.3%82.615.87%
34BTIairBalticT 4FSCEurope4.4%47.229.54%
35ROTTAROMT 3FSCEurope4.4%15.118.97%
36BELBrussels AirlinesT 2FSCEurope4.4%39.624.13%
37WUKWizz Air UKT 4LCCEurope4.5%21.215.97%
38ASLAir SerbiaT 3FSCEurope4.5%22.424.36%
39AEAAir EuropaT 3FSCEurope4.6%33.121.02%
40EINAer LingusT 2FSCEurope4.7%51.720.22%
41BAWBritish AirwaysT 1FSCEurope4.7%209.224.05%
42HOPHOP!T 2LCCEurope4.8%60.426.06%
43TFLTUI fly NetherlandsT 4LCCEurope4.8%10.213.23%
44SXSSun ExpressT 3LCCEurope4.9%91.029.52%
45SWRSwissT 2FSCEurope4.9%72.328.75%
46BCYCityjetT 3LCCEurope4.9%24.221.24%
47CFEBA CityFlyerT 3FSCEurope4.9%11.318.74%
48OAWHelveticT 4LCCEurope5.0%16.931.04%
49OALOlympic AirT 4LCCEurope5.1%23.326.28%
50CLHLufthansa CitylineT 2FSCEurope5.1%33.726.52%
51AEEAegean AirlinesT 2FSCEurope5.1%73.529.43%
52SBIS7 AirlinesT 2FSCEurope5.1%59.520.61%
53OCNDiscoverT 4FSCEurope5.2%11.936.46%
54EWGEurowingsT 2LCCEurope5.3%101.931.33%
55CTNCroatia AirlinesT 3FSCEurope5.4%17.033.86%
56TRATransaviaT 2LCCEurope5.4%39.624.04%
57AURAurigny Air Services Ltd.T 4FSCEurope5.4%10.719.48%
58LGLLuxairT 4LCCEurope5.4%10.034.83%
59ICEIcelandairT 3FSCEurope5.5%28.220.77%
60EXSJet2.comT 2LCCEurope5.6%121.524.92%
61VLGVueling AirlinesT 2LCCEurope5.7%178.220.82%
62EFWBA Euroflyer dbaT 4FSCEurope6.0%20.524.01%
63WMTWizz Air MaltaT 2LCCEurope6.3%167.622.13%
64AERAer LingusT 3FSCEurope6.3%12.930.40%
65NWSNordwindT 4FSCEurope6.4%23.216.17%
66EZYeasyJetT 1LCCEurope6.6%433.125.94%
67AFRAir FranceT 1FSCEurope6.9%261.530.87%
68CBGGX AirlinesT 3LCCEurope7.0%34.517.70%
69RYRRyanairT 1LCCEurope7.0%997.029.93%
70TAPTAP Air PortugalT 2LCCEurope7.2%49.741.54%
71MBUMarabu AirlinesT 4LCCEurope7.4%13.425.38%
72PGTPegasus AirlinesT 1LCCEurope7.7%284.532.43%
73TVSSmartwingsT 4LCCEurope7.8%53.428.97%
74CAICorendon AirlinesT 3FSCEurope8.2%40.828.69%
75KLMKLMT 1FSCEurope8.4%359.131.05%
76WZZWizz AirT 2LCCEurope8.7%225.826.24%
77RUKRyanair UKT 3LCCEurope8.9%36.034.26%
78PGAPortugaliaT 3LCCEurope9.2%32.341.03%
79SATSATA Air AcoresT 4FSCEurope13.3%30.233.19%
80STWSouthwindsT 4LCCEurope16.2%39.435.92%
Region

North America

In October 2025, North American aviation faced persistent disruptions amid the U.S. government shutdown. FAA staffing shortages triggered ground stops and delays at major hubs including Orlando, Newark, LAX, LGA, and DCA. Over 8,600 flights were delayed on peak days, with controller absenteeism spiking to 44% at some facilities. Despite these challenges, flight volumes remained steady year-on-year and up 12% versus September. Delays were widespread, highlighting structural vulnerabilities in air traffic control, but overall system throughput held relatively strong given the pressures.

36 Airlines | 18 LCC | 18 FSC

18.4%
Avg Total Disruption
23.2%
% Global Disruption
6.3%
ImPax
6.6m
ImPax Passenger Estimation

Sentiment Analysis

These are the top 5 passenger classifiers and their percentage occurrence per analysing hundreds of regional airline reviews.

Sample Reviews

“I arrived with my four children only to discover that my son’s ESTA had expired. [staff] was incredible — he calmly helped me renew it and ensured we were rebooked on the next available flight. Flying solo with four kids was very stressful, but [staff] made me feel completely at ease. By the time we returned to the desk, he had everything ready for us. His kindness, patience, professionalism, and support made a world of difference. [airline] is very lucky to have him. Thank you, Harry — I will always remember your help that day!”

[Tier 1, FSC]

“Pathetic!!! I'll spare the details, but got to my destination late THE NEXT DAY....a two day mess. Uncaring airline, uncaring personnel. This is the second flight in a row where [airline] absolutely failed across the board. You're better off flying any other airline, if you want to get to where you're going. Luckily, I took [other airline] the first half of my trip...but knew my flight back on [airline] would be horrible...and, again, [airline] lived up to my expectations.”

[Tier 1, FSC]

North America | All Carriers Filter by tiers:

Rank Code Name Tier Class Region ImPax % Pax Est. 1000s Total % Disruption
1AMXAeroMexicoT 2FSCNorth America2.0%33.37.40%
2SCXSun Country AirlinesT 3LCCNorth America2.1%16.37.25%
3DVRDivi Divi AirT 4FSCNorth America2.7%0.819.41%
4WJAWestJetT 2LCCNorth America3.0%52.414.93%
5TSCAir TransatT 3FSCNorth America3.6%14.120.90%
6HALHawaiian AirlinesT 1FSCNorth America3.6%48.415.65%
7SLIAeroMéxico ConnectT 3FSCNorth America3.7%23.99.12%
8ASHMesaT 2FSCNorth America4.1%45.512.41%
9VXPAveloT 4LCCNorth America4.2%10.411.00%
10WENWestJet EncoreT 4LCCNorth America4.3%33.116.66%
11POEPorterT 3LCCNorth America4.4%30.816.48%
12MXYBreeze AirwaysT 3LCCNorth America4.6%35.812.62%
13FLEFlairT 4LCCNorth America4.6%15.315.86%
14PDTPiedmont AirlinesT 4FSCNorth America4.7%25.013.25%
15ROUAir Canada RougeT 3LCCNorth America4.7%12.216.23%
16PCOPacific Coastal AirlinesT 3LCCNorth America4.9%11.418.33%
17ACAAir CanadaT 2FSCNorth America4.9%133.418.74%
18JZAJazzT 2LCCNorth America5.0%23.017.57%
19ENYEnvoy AirT 3FSCNorth America5.2%93.316.94%
20SWASouthwestT 1LCCNorth America5.8%1166.224.46%
21DALDeltaT 1FSCNorth America6.0%1006.717.38%
22ASAAlaska AirlinesT 1FSCNorth America6.4%216.719.72%
23JIAPSA AirlinesT 2FSCNorth America6.4%79.218.68%
24UALUnitedT 1FSCNorth America6.4%1120.120.89%
25QXEHorizonT 4LCCNorth America6.4%34.817.55%
26AAYAllegiant AirT 2LCCNorth America6.8%120.419.68%
27NKSSpiritT 1LCCNorth America7.1%169.619.54%
28EDVEndeavor AirT 2FSCNorth America7.7%105.317.99%
29VTEContour AirlinesT 3FSCNorth America8.2%43.617.15%
30FFTFrontierT 2LCCNorth America8.4%91.722.00%
31AALAmerican AirlinesT 1FSCNorth America8.8%1298.622.96%
32JBUJetBlueT 1LCCNorth America10.0%351.024.19%
33BWACaribbean AirlinesT 4FSCNorth America10.7%30.324.26%
34BHSBahamasairT 4FSCNorth America11.1%11.233.18%
35AIEAir InuitT 3LCCNorth America13.7%75.727.21%
36IWYInterCaribbean AirwaysT 4LCCNorth America21.3%24.835.79%
Region

Middle East and Africa

In October 2025, the ME&A region experienced operational disruptions primarily among Middle Eastern carriers, including Saudia, Royal Jordanian, Iran Air, and Mahan Air. While overall flight volumes and delay rates remained steady compared to September, major hubs such as Dubai, Riyadh, and Amman reported numerous delays. Cancellation rates increased by 20%, driven largely by performance issues among smaller airlines. While most disruptions were classified as operational or “other,” passenger impact was notable, particularly during mid‑ and late‑October, highlighting ongoing challenges in airline operational resilience across the region.

40 Airlines | 14 LCC | 26 FSC

21.3%
Avg Total Disruption
6.9%
% Global Disruption
5.4%
Average ImPax
1.3m
ImPax Passenger Estimation

Sentiment Analysis

These are the top 5 passenger classifiers and their percentage occurrence per analysing hundreds of regional airline reviews.

Sample Reviews

“I was travelling from [CITY] to [CITY[ via [CITY] with my now husband, then fiance, for our wedding trip. It was our first flight with [AIRLINE]. What a lovely experience. The check-in was smooth, weight limit generous, food quality amazing and quite tasty. The highlight of that flight were the attendants on the upper deck who were so kind to us, clicked our picture and gave us a card with wishes for our wedding. [NAME] got us nice desserts and champagne. It was a lovely gesture and meant a lot to us. The attendants deserve every bit of praise & commendation for such a thankless job!”

[Tier 1, LCC]

“Very disappointing experience with [AIRLINE]. Service was poor and full of hidden charges. The crew felt untrained and unprofessional. Seat space is extremely tight and uncomfortable. Onboard food and beverage payment is cash only in SAR — no POS or card option — which is unacceptable for international travelers. Overall, not recommended.”

[Tier 1, LCC]

Middle East and Africa | All Carriers Filter by tiers:

Rank Code Name Tier Class Region ImPax % Pax Est. 1000s Total % Disruption
1FADFlyadealT 4LCCME&A0.5%4.68.90%
2OMSSalamAirT 4FSCME&A0.7%2.212.96%
3FHYFreebirdT 4LCCME&A1.3%3.211.88%
4JZRJazeera AirwaysT 3LCCME&A1.8%7.213.34%
5RJARoyal JordanianT 3FSCME&A1.8%8.75.25%
6KNEFlynasT 2LCCME&A1.9%24.817.03%
7UAEEmiratesT 1FSCME&A2.1%94.119.23%
8LNKSouth African AirlinkT 2LCCME&A2.2%32.620.91%
9FDBFlyDubaiT 2LCCME&A2.2%35.020.36%
10KACKuwait Airways CorporationT 3LCCME&A2.2%5.111.38%
11ABYAir ArabiaT 4LCCME&A2.4%26.518.15%
12IAWIraqi AirwaysT 4FSCME&A2.5%7.010.38%
13UZBUzbekistan AirwaysT 3FSCME&A2.7%15.421.37%
14GBBGlobal AviationT 4FSCME&A3.0%6.514.21%
15ETHEthiopian AirlinesT 2FSCME&A3.0%70.625.27%
16QTRQatar AirwaysT 1FSCME&A3.1%88.715.45%
17GFAGulf AirT 4FSCME&A3.2%16.415.78%
18ETDEtihad AirwaysT 2FSCME&A3.4%66.318.90%
19MAUAir MauritiusT 4FSCME&A3.5%4.618.06%
20SVASaudiaT 1FSCME&A3.6%91.911.74%
21KZRAir AstanaT 3FSCME&A3.9%18.331.85%
22OMAOman AirT 3FSCME&A4.0%18.114.95%
23LAMLam - Linhas Aereas de MocambiqueT 4LCCME&A4.1%6.820.42%
24IRMMahan AirT 4FSCME&A4.2%12.88.05%
25SKKASKY AirlinesT 4FSCME&A4.2%5.320.72%
26SAASouth African AirwaysT 4FSCME&A4.8%6.721.57%
27UBGUS-Bangla AirlinesT 4LCCME&A4.8%11.924.35%
28AHYAzerbaijan AirlinesT 4FSCME&A4.8%18.517.66%
29RWDRwandAirT 4FSCME&A4.9%7.623.08%
30RAMRoyal Air MarocT 3FSCME&A4.9%55.830.88%
31ELYEl AlT 3FSCME&A5.1%27.730.93%
32KEMCemAirT 4LCCME&A5.9%3.526.10%
33DTATAAG Angola AirlinesT 4FSCME&A8.6%6.115.25%
34MSREgyptairT 2LCCME&A9.8%132.837.88%
35IRAIranAIRT 4FSCME&A10.6%14.718.34%
36DAHAir AlgerieT 3FSCME&A12.2%132.334.73%
37KQAKenya AirwaysT 3FSCME&A14.0%71.331.66%
38MSCAir CairoT 3LCCME&A14.4%64.936.30%
39VREAir Cote D'IvoireT 4FSCME&A14.5%11.134.19%
40TARTunis AirT 4LCCME&A29.3%67.961.13%
Region

Latin America

In October 2025, LATAM aviation faced significant disruptions despite a 6% increase in flight volumes versus September. Overall delays rose 21%, though most were under one hour, while cancellations affected thousands of passengers across Brazil, Colombia, Peru, and the Caribbean. Key causes included labor strikes, fuel shortages, airport congestion, weather events, and new regulatory fees. Airlines including LATAM Airlines Group, Avianca, Azul, and GOL were heavily impacted, with both domestic and international routes experiencing widespread operational pressure across major hubs like São Paulo, Bogotá, Lima, and Montego Bay.

21 Airlines | 14 LCC | 7 FSC

18.7%
Avg Total Disruption
5.1%
% Global Disruption
6%
Average ImPax
1.1m
ImPax Passenger Estimation

Sentiment Analysis

These are the top 5 passenger classifiers and their percentage occurrence per analysing hundreds of regional airline reviews.

Sample Reviews

“Although our flight was delayed by 50 minutes, what really made up for it was the amazing (flight attendant) on our flight. She was so attentive and was very accommodating. So lovely and it made the trip worth it because of the flight staff.”

[Tier 1, FSC]

“We were on a 12 hour flight from [city] to [city]. First it is important to mention they took our water bottles right before boarding that we had brought after the security check in the terminal. We were fed within the first hour of the journey, and were starting to get hungry again after the 5 hour mark. No one had been around with water at that point so we decided to go to the back of the plane and ask for some. We also asked when we will next be fed. They told us they would feed us 2 HOURS BEFORE WE LAND! THAT’S 9 HOURS WITH NO FOOD OR WATER!!! If we hadn't asked for water we wouldn't have received any at all.”

[Tier 1, FSC]

Latin America | All Carriers Filter by tiers:

Rank Code Name Tier Class Region ImPax % Pax Est. 1000s Total % Disruption
1CMPCopa AirlinesT 2FSCLATAM1.4%29.49.77%
2LNELatam EcuadorT 4LCCLATAM1.8%4.18.05%
3JATJetSMARTT 4LCCLATAM2.0%5.512.89%
4DWIArajet SAT 4LCCLATAM2.1%6.19.78%
5LANLatamT 1FSCLATAM2.3%33.310.19%
6GLOGol Transportes AereosT 1LCCLATAM2.4%79.216.68%
7AZUAzul Brazilian AirlinesT 1FSCLATAM3.2%94.312.07%
8TAMLatam BrasilT 1FSCLATAM3.4%133.820.53%
9LPELatam PerúT 3LCCLATAM3.8%60.316.21%
10SKUSky AirlinesT 3LCCLATAM3.8%26.017.17%
11VOIVolarisT 1LCCLATAM4.1%24.014.73%
12VIVVivaAerobusT 2LCCLATAM5.0%106.320.48%
13JECJetSMART ColumbiaT 4LCCLATAM6.2%25.026.70%
14AVAAviancaT 1LCCLATAM6.7%200.419.30%
15RPBCopa Airlines ColumbiaT 4FSCLATAM6.8%18.221.85%
16JESJetSMART Arg.T 4LCCLATAM7.0%29.623.61%
17JAPJetSMART PeruT 4LCCLATAM8.7%15.023.01%
18ARGAerolineas ArgentinasT 2FSCLATAM10.9%134.826.32%
19BOVBoa BolivianaT 3FSCLATAM11.1%18.226.41%
20ACNAzul ConectaT 4LCCLATAM15.7%32.124.61%
21FBZFlybondiT 4LCCLATAM18.6%67.031.32%