New Research

Airline ImPax Report

Analysing Airline IROPS and the Impact on the Passenger Experience

September 2026
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Do You Know Your Airline's ImPax Percentage?

Passengers that experience cancellations, or medium and major delays without a quick resolution, produce almost 100% of an airline’s negative media that leads to customer churn.

This small percentage of passengers is an airline’s ImPax Percentage.

An airline’s ImPax Percentage is calculated as:


On average, an airline's ImPax Percentage accounts for less than 1 in 13 flights (< 8%).

The Lower an Airline’s ImPax %, the Better.

The aim of this report is to help airlines focus their recovery operations by better understanding their ImPax Percentage in the context of:

  • Passenger estimates
  • Competitor airlines
  • Region, Tier, and Class
  • Sentiment analysis of monthly reviews

September 2026


Quick Insights

Latam Despite a 6% decline in overall cancellations, driven by improved Tier 2 performance, Tier 1 carriers moved in the opposite direction — resulting in 10,000 more passengers impacted by cancellations. Europe A tumultuous end to the summer period saw more than 3 million passengers qualify for EU261 compensation. APAC Despite flight volumes remaining below 2025 levels, every medium and major delay metric also improved, resulting in approximately 3 million fewer disrupted passengers than this time last year.
North America Over the last three months, the Big Four carriers (Delta, United, Southwest and American) consistently accounted for around 20% of global flight volumes — and an equal 20% share of all disrupted flights. ME&A Despite passenger volumes running approximately 15% below 2025 levels throughout the summer period (June–September), disrupted passenger volumes have consistently remained more than 35% higher year-on-year.

Average ImPax Percentage

Trending month-on-month view. Filter by selecting Tiers and Regions:

Top 10 Carriers | September 2026

Per volume of flights, these are the Top 10 Airlines ranked by ImPax Percentage, including the percentage disruption each accounted for, globally.

Rank Code Name Class Region ImPax % % of Global Disruptions Rank by Size
1IGOIndiGoLCCAPAC2.3%1.4%10
2CSNChina Southern AirlinesFSCAPAC2.4%1.1%9
3CESChina EasternLCCAPAC3.6%1.8%8
4CCAAir ChinaFSCAPAC4.5%1.0%7
5SWASouthwest AirlinesLCCNorth America7.3%5.2%6
6DALDelta Air LinesFSCNorth America7.9%4.1%5
7EZYeasyJetLCCEurope8.9%2.9%4
8RYRRyanairLCCEurope9.0%4.7%3
9UALUnited AirlinesFSCNorth America10.0%4.4%2
10AALAmerican AirlinesFSCNorth America10.7%6.5%1

Global Disruptions Overview

This month’s report analyses the disruption data of 248 airlines totalling 587,740 disrupted flights, across 2,766,769 planned flights, globally.

September saw global aviation move beyond the summer peak, with flight volumes easing by almost 10% as seasonal demand began to fall. Disruption remained widespread, however, driven by a varied mix of operational pressures. Europe faced significant ATC disruption, industrial action and volcanic activity, while severe weather impacted networks across North America and APAC. LATAM also experienced weather-related disruption, including significant thunderstorms affecting Mexico City operations. Typhoon activity caused further disruption across Asia, while geopolitical instability continued to affect the Middle East. Rather than one defining event, September was characterised by multiple, overlapping sources of disruption across the global network.

248 Airlines | 130 LCC | 118 FSC

This shows the volume of disrupted flights and the percentage accounted for by Low Cost Carriers and Full Service Carriers.
587,740 48.7% LCC | 51.3% FSC
Disrupted Flights
This shows the average percentage of flights which experienced some sort of delay - including minor delays. The average varies for only LCCs or FSCs.
21.8% 21.2% LCC | 22.4% FSC
Total Disruption Avg
This is the global average ImPax Percentage, and the average if only LCCs or FSCs were analysed.
6% 6% LCC | 6% FSC
Average ImPax
This is a conservative estimate of the volume of passengers that were impacted by medium and major delays, and cancellations, this month.
30.9m
Estimated Disrupted Pax

Airlines Vs. Global Disruptions

This is a comparative view of the percentage of airlines by Region and Tier, and the percentage of global disruption they contributed.

Global | All Carriers Filter by tiers:

Rank Code Name Tier Class Region ImPax % Pax Est. 1000s Total % Disruption
1CGNAir Changan3LCCAPAC0.3%1.14.3%
2FHYFreebird4LCCEurope0.5%0.45.0%
3ABLAir Busan3LCCAPAC0.6%4.811.1%
4BRXBraathens Regional Airways4FSCEurope0.7%1.67.9%
5HKEHong Kong Express Airways3FSCAPAC0.9%7.17.5%
6SJXSTARLUX Airlines4FSCAPAC0.9%6.515.7%
7JTAJapan Trans Air3LCCAPAC1.0%3.815.5%
8ESREastar Jet4LCCAPAC1.0%7.619.2%
9TWBT'way Air2FSCAPAC1.1%13.613.0%
10FDAFuji Dream4LCCAPAC1.3%2.711.0%
11MEAMiddle East Airlines2FSCME&A1.4%4.814.3%
12SNJSolaseed Air3FSCAPAC1.4%5.714.0%
13KALKorean Air1FSCAPAC1.4%39.013.6%
14CMPCopa Airlines2FSCLATAM1.4%39.49.6%
15AIQThai AirAsia3LCCAPAC1.5%18.813.6%
16BCYCityjet4LCCEurope1.5%3.510.1%
17FZAFuzhou Airlines4LCCAPAC1.5%5.113.7%
18KZRAir Astana3FSCAPAC1.6%9.014.6%
19HBHHebei Airlines4LCCAPAC1.6%11.98.3%
20UEAChengdu Airlines2LCCAPAC1.6%22.07.4%
21AUAAustrian Airlines2FSCEurope1.6%30.412.5%
22QDAQingdao Airlines3LCCAPAC1.7%12.16.9%
23TKJAjet2LCCEurope1.7%21.712.2%
24TLMThai Lion Air3LCCAPAC1.8%13.17.8%
25HOPHOP!2LCCEurope1.8%8.612.7%
26OKAOkay Airways3LCCAPAC1.8%9.89.5%
27JZRJazeera Airways3LCCME&A1.9%8.35.8%
28AYNFlyArystan3LCCAPAC1.9%7.914.2%
29JJAJeju Air3LCCAPAC1.9%23.714.0%
30GFAGulf Air3FSCME&A1.9%16.58.5%
31CHBChina West Air4LCCAPAC2.0%36.08.7%
32CHHHainan Airlines1FSCAPAC2.0%83.67.6%
33LOTLOT Polish Airlines2FSCEurope2.0%32.419.3%
34IBSIberia Express4LCCEurope2.0%12.611.1%
35OMSSalamAir4FSCME&A2.0%8.817.1%
36CQNChongqing Airlines4FSCAPAC2.0%0.34.0%
37TBATibet Airlines3LCCAPAC2.0%19.713.8%
38LNKAirlink2LCCME&A2.0%10.120.8%
39CUHUrumqi Air4LCCAPAC2.1%9.610.6%
40SHUAurora Airlines4FSCAPAC2.1%2.011.3%
41LVLLEVEL4LCCEurope2.1%1.514.5%
42SXSSunExpress3LCCEurope2.2%47.818.1%
43CBGGX Airlines3LCCEurope2.2%11.19.1%
44SKKASKY Airlines4FSCME&A2.3%5.419.4%
45SASSAS2FSCEurope2.3%91.314.4%
46APJPeach Airlines4LCCAPAC2.3%23.915.1%
47CDGShandong Airlines1LCCAPAC2.3%64.28.9%
48WIFWiderøe4FSCEurope2.3%14.68.2%
49CJXJiangxi4LCCAPAC2.3%9.98.1%
50IGOIndiGo1LCCAPAC2.3%210.613.7%
51CSCSichuan Airlines1LCCAPAC2.4%93.913.2%
52JYH9 Air3LCCAPAC2.4%21.212.4%
53EDWEdelweiss Air4FSCEurope2.4%12.325.9%
54SKYSkymark3LCCAPAC2.4%20.725.3%
55SWRSwiss2FSCEurope2.4%39.624.4%
56CRKHong Kong Airlines4FSCAPAC2.4%12.711.1%
57CSNChina Southern Airlines1FSCAPAC2.4%305.69.3%
58AARAsiana2FSCAPAC2.4%39.222.6%
59NOZNorwegian Air Shuttle2FSCEurope2.4%34.016.7%
60LKELucky Air3LCCAPAC2.4%24.17.9%
61DLHLufthansa1FSCEurope2.5%185.221.2%
62MASMalaysia Airlines2FSCAPAC2.5%45.617.1%
63CBJCapital Airlines1LCCAPAC2.5%38.49.8%
64SKUSKY Airlines3LCCLATAM2.6%22.09.1%
65RJARoyal Jordanian3FSCME&A2.6%18.29.5%
66OAWHelvetic Airways4LCCEurope2.6%9.024.4%
67KNAKunming Airlines4LCCAPAC2.6%28.210.7%
68UTYAlliance Airlines Australia2LCCAPAC2.7%4.411.7%
69NSZNorwegian Air Sweden3LCCEurope2.7%46.418.2%
70JNAJin Air3LCCAPAC2.7%31.624.4%
71FINFinnair2FSCEurope2.8%59.719.1%
72SAASouth African Airways4FSCME&A2.8%9.915.9%
73BTIairBaltic3FSCEurope2.8%35.623.4%
74CDCZhejiang Loong2LCCAPAC2.8%44.99.5%
75KMMKam Air4FSCME&A2.8%9.922.1%
76SIASingapore Airlines1FSCAPAC2.9%86.214.7%
77SFRFlySafair4LCCME&A2.9%28.49.4%
78AMUAir Macau4LCCAPAC2.9%10.616.2%
79AMXAeroMéxico2FSCNorth America3.0%75.510.6%
80CXAXiamenAir1LCCAPAC3.0%105.514.4%
81JALJapan Airlines1FSCAPAC3.0%130.524.5%
82ANZAir New Zealand1FSCAPAC3.1%58.513.5%
83TGWScoot2LCCAPAC3.1%44.320.3%
84THYTurkish Airlines1FSCEurope3.1%368.318.0%
85LAOLao Airlines4FSCAPAC3.1%3.121.9%
86VOIVolaris1LCCLATAM3.2%90.711.5%
87CGZColorful Guizhou4LCCAPAC3.3%14.110.1%
88SFJStarFlyer3FSCAPAC3.3%9.415.0%
89STWSouthwind4LCCEurope3.4%11.417.2%
90EINAer Lingus2FSCEurope3.4%48.416.7%
91CSZShenzhen Airlines1LCCAPAC3.5%128.413.7%
92MDAMandarin Airlines4FSCAPAC3.5%8.927.9%
93QFAQantas1FSCAPAC3.5%181.318.5%
94ICEIcelandair3FSCEurope3.5%18.417.5%
95OMAOman Air3FSCME&A3.5%19.516.8%
96PGTPegasus Airlines1LCCEurope3.5%167.724.0%
97DWIArajet SA4LCCLATAM3.5%16.811.5%
98FJIFiji Airways4LCCAPAC3.6%9.022.8%
99AVAAvianca1LCCLATAM3.6%131.912.8%
100CESChina Eastern1LCCAPAC3.6%458.814.2%
101CTNCroatia Airlines4FSCEurope3.6%11.229.8%
102HVNVietnam Airlines2LCCAPAC3.6%100.324.7%
103WJAWestJet2LCCNorth America3.7%109.115.5%
104CCDDalian Airlines3FSCAPAC3.7%8.89.0%
105BBCBiman Bangladesh4FSCAPAC3.8%15.925.0%
106SEHSky Express3LCCEurope3.9%30.042.9%
107IBEIberia1FSCEurope3.9%82.217.0%
108DKHJuneyao Airlines2LCCAPAC4.0%82.014.4%
109AKXANA Wings2FSCAPAC4.0%52.320.6%
110BWACaribbean Airlines4FSCNorth America4.0%10.615.0%
111RLBSunan Ruili Airlines3LCCAPAC4.0%2.56.9%
112AHYAzerbaijan Airlines3FSCME&A4.0%19.218.5%
113AKJAkasa Air3LCCAPAC4.0%35.112.6%
114GCRTianjin Airlines2FSCAPAC4.1%59.010.2%
115OCNDiscover Airlines4FSCEurope4.1%24.330.7%
116CFGCondor Flugdienst2FSCEurope4.1%74.131.1%
117BELBrussels Airlines2FSCEurope4.1%50.921.3%
118RLHRuili Airlines3LCCAPAC4.2%27.714.4%
119LGLLuxair4LCCEurope4.2%16.329.0%
120AXMAirAsia1LCCAPAC4.2%108.319.7%
121CEBCebu Pacific2LCCAPAC4.2%98.021.3%
122QTRQatar Airways1FSCME&A4.2%216.721.7%
123LANLATAM1FSCLATAM4.2%372.719.6%
124AEEAegean Airlines2FSCEurope4.3%77.538.0%
125EPADonghai Airlines4LCCAPAC4.3%25.219.5%
126CSHShanghai Airlines1FSCAPAC4.4%73.018.3%
127LOGLoganair4FSCEurope4.5%8.722.1%
128CCAAir China1FSCAPAC4.5%467.111.5%
129VOZVirgin Australia2FSCAPAC4.5%103.325.1%
130RPBWingo4FSCLATAM4.6%20.011.3%
131FADFlyadeal3LCCME&A4.6%45.820.6%
132CCMAir Corsica3FSCEurope4.7%14.128.6%
133AFRAir France1FSCEurope4.7%209.521.0%
134RAMRoyal Air Maroc3FSCME&A4.8%65.028.2%
135DQAMaldivian Airlines4FSCAPAC4.8%4.824.7%
136VOEVolotea2LCCEurope4.8%62.523.4%
137TAPTAP Air Portugal2LCCEurope4.8%102.335.4%
138AWQIndonesia AirAsia4LCCAPAC4.9%23.312.7%
139ASLAir Serbia3FSCEurope4.9%24.832.7%
140ANAAll Nippon Airways1FSCAPAC4.9%154.825.0%
141EVAEVA Airways2LCCAPAC4.9%92.822.2%
142AEAAir Europa3FSCEurope5.1%88.323.5%
143ROTTAROM4FSCEurope5.1%9.230.0%
144MBUMarabu Airlines4LCCEurope5.1%10.635.3%
145EWGEurowings2LCCEurope5.1%137.031.3%
146KLMKLM1FSCEurope5.2%440.427.3%
147UBGUS-Bangla Airlines4LCCAPAC5.3%15.736.8%
148MXYBreeze Airways3LCCNorth America5.3%47.915.7%
149AICAir India1FSCAPAC5.3%357.819.9%
150CUAChina United Airlines2LCCAPAC5.3%68.416.3%
151ETHEthiopian Airlines2FSCME&A5.3%169.331.9%
152RYSBuzz2LCCEurope5.4%140.619.0%
153HXAChina Express Airlines2LCCAPAC5.4%86.618.5%
154CPACathay Pacific1FSCAPAC5.5%192.616.2%
155VSVSCAT Airlines3LCCAPAC5.5%23.731.4%
156RWDRwandAir4FSCME&A5.6%8.617.6%
157TVFTransavia France2LCCEurope5.7%202.027.4%
158ADOAir Do4LCCAPAC5.8%22.130.7%
159VIVVivaAerobus2LCCLATAM5.8%149.716.0%
160ASAAlaska Airlines1FSCNorth America5.8%260.519.8%
161UZBUzbekistan Airways3FSCAPAC5.9%31.025.1%
162TVJThai Vietjet Air2LCCAPAC6.1%45.330.9%
163MSREgyptair2LCCME&A6.1%88.734.6%
164GLOGOL Linhas Aéreas1LCCLATAM6.1%239.021.6%
165TOMTUI Airways2LCCEurope6.1%178.328.1%
166UAEEmirates1FSCME&A6.1%326.127.3%
167GAPPAL Express3LCCAPAC6.1%42.118.7%
168WZZWizz Air1LCCEurope6.2%518.622.2%
169CQHSpring Airlines2LCCAPAC6.2%203.515.8%
170MAUAir Mauritius4FSCME&A6.2%12.521.2%
171KNEFlynas2LCCME&A6.3%100.127.2%
172JSTJetstar Airways2LCCAPAC6.4%199.526.8%
173AEZAeroitalia4LCCEurope6.4%31.125.6%
174JATJetSMART3LCCLATAM6.4%108.321.5%
175PALPhilippine Airlines2FSCAPAC6.5%47.518.7%
176TTWTigerair Taiwan4FSCAPAC6.5%21.635.3%
177XAXAirAsia X3LCCAPAC6.5%9.522.3%
178CALChina Airlines2FSCAPAC6.6%98.025.2%
179JACJapan Air Commuter4LCCAPAC6.7%7.120.9%
180NOSNeos4FSCEurope6.7%24.633.7%
181RXARegional Express Airlines4FSCAPAC6.8%10.031.5%
182ALKSriLankan Airlines3FSCAPAC6.8%29.833.6%
183TVSSmartwings4LCCEurope6.9%62.328.5%
184VIRVirgin Atlantic3FSCEurope7.2%43.519.2%
185SCXSun Country3LCCNorth America7.2%18.125.0%
186SBIS7 Airlines2FSCEurope7.2%59.520.8%
187YZRSuparna4FSCAPAC7.2%29.722.1%
188VXPAvelo4LCCNorth America7.2%16.315.5%
189SWASouthwest Airlines1LCCNorth America7.3%1336.727.0%
190QXEHorizon Air4LCCNorth America7.3%47.423.0%
191AZUAzul Brazilian Airlines1FSCLATAM7.4%250.220.7%
192MSCAir Cairo3LCCME&A7.6%47.332.0%
193FDBFlyDubai2LCCME&A7.6%112.529.6%
194CAICorendon Airlines4FSCEurope7.7%27.228.4%
195VLGVueling Airlines1LCCEurope7.7%290.223.1%
196ETDEtihad Airways2FSCME&A7.8%184.526.8%
197BKPBangkok Airways4FSCAPAC7.8%30.430.8%
198VJCVietJet Air1LCCAPAC7.9%220.041.4%
199BAWBritish Airways1FSCEurope7.9%446.225.8%
200AAYAllegiant Air2LCCNorth America7.9%100.121.2%
201FLEFlair Airlines4LCCNorth America7.9%35.022.6%
202DALDelta Air Lines1FSCNorth America7.9%1750.519.6%
203TSCAir Transat3LCCNorth America7.9%42.234.7%
204VTAAir Tahiti4FSCAPAC8.1%22.732.4%
205SVASaudia1FSCME&A8.2%311.223.6%
206ABYAir Arabia2LCCME&A8.4%159.234.4%
207ITYITA Airways2FSCEurope8.5%173.238.3%
208CTVCitilink3LCCAPAC8.6%109.419.4%
209EZYeasyJet1LCCEurope8.9%900.130.4%
210VCVConviasa4FSCLATAM9.0%3.141.6%
211EXSJet2.com2LCCEurope9.0%267.335.2%
212RYRRyanair1LCCEurope9.0%1681.628.4%
213ACAAir Canada1FSCNorth America9.3%450.928.3%
214WONWings Air4LCCAPAC9.6%42.924.5%
215UALUnited Airlines1FSCNorth America10.0%2066.423.2%
216GIAGaruda Indonesia2FSCAPAC10.2%144.924.1%
217SDMRossiya Airlines2LCCEurope10.5%141.419.1%
218AALAmerican Airlines1FSCNorth America10.7%3106.124.2%
219JZAJazz2LCCNorth America10.8%89.928.9%
220NBTNorse Atlantic Airways4LCCEurope11.0%10.530.4%
221SJVSuper Air Jet3LCCAPAC11.5%148.026.6%
222FFTFrontier Airlines1LCCNorth America11.5%165.524.8%
223JBUJetBlue1LCCNorth America11.8%433.627.0%
224LNILion Air2LCCAPAC12.1%310.224.2%
225ARGAerolíneas Argentinas2FSCLATAM12.6%184.937.5%
226PIAPakistan International Airlines3FSCAPAC12.7%51.128.4%
227ELYEl Al3FSCME&A12.8%105.443.5%
228TGZGeorgian Air4LCCEurope13.0%10.846.6%
229KACKuwait Airways3FSCME&A13.1%85.026.5%
230POEPorter Airlines3LCCNorth America13.6%123.333.7%
231PVLPAL Airlines4FSCNorth America13.7%17.629.8%
232AFLAeroflot1FSCEurope13.7%405.231.3%
233BOVBoliviana de Aviación3FSCLATAM13.9%52.534.7%
234THAThai Airways2LCCAPAC14.1%268.732.2%
235BTKBatik Air2FSCAPAC14.6%205.230.3%
236DAHAir Algérie3FSCME&A16.2%146.845.8%
237BRUBelavia Airlines4LCCEurope16.2%47.935.8%
238IRMMahan Air3FSCME&A16.3%17.624.5%
239DTATAAG Angola Airlines4FSCME&A17.2%43.931.1%
240APGAirAsia Philippines4LCCAPAC18.2%68.129.5%
241SHAShanghai Airlines2FSCAPAC22.1%48.530.1%
242TARTunisair3LCCME&A22.1%68.258.8%
243KQAKenya Airways3FSCME&A22.8%99.437.8%
244MXDBatik Air Malaysia3LCCAPAC23.2%199.947.5%
245IRAIran AIR4FSCME&A24.0%14.638.0%
246NWSNordwind4FSCEurope32.5%88.545.0%
247BBGBluebird Airways4LCCEurope39.6%87.565.8%
248SEJSpiceJet2LCCAPAC61.7%143.074.2%

Average ImPax % Vs. Total Disruption %

This is a comparative view of the average ImPax Percentage of airlines by Region and Tier, and the average Total Percentage of disruptions, which includes minor delays.

Region

Asia Pacific

Flight volumes across APAC fell almost 10% in September as the summer peak eased, potentially compounded by significant weather-related disruption across the region. Despite this, most delay metrics improved during the month. Super Typhoon Ragasa severely impacted Hong Kong operations, while volcanic activity caused widespread cancellations and airport closures in Indonesia. Monsoon rains, thunderstorms and flooding created further disruption across major Asian hubs, including Bangkok, while Australia experienced a combination of weather and ATC-related delays. Overall, September saw lower traffic and improved delay performance despite several significant operational events.

111 Airlines | 67 LCC | 44 FSC

18.9%
Avg Total Disruption
27.8%
% Global Disruption
5.1%
Average ImPax
7.7m
ImPax Passenger Estimation

Sentiment Analysis

These are the top 5 passenger classifiers and their percentage occurrence per analysing hundreds of regional airline reviews.

Sample Reviews

"I actually can't thank the staff at [CITY] airport enough. We had an issue with my daughter's boarding pass with only 1 hour between our flights. The staff went above and beyond to make sure we got on that flight. Running through the airport and myself and my son separated from my husband and daughter, the staff members stayed in contact and we had someone waiting for us to guide us to the gate where my husband and daughter were waiting for us. They treated us with so much respect and kindness. The flights were good, the staff were friendly and helpful. The food was fantastic for economy. I see alot of mixed reviews but our experience really couldn't have been better. Thank you to all of the staff at [CITY] airport. I wish I knew your names to give a personalised thank you."

[Tier 1, FSC]

"Checkin experience was excellent. The in-flight service levels and experience varies a lot between [CITY] to [CITY] and [CITY] to [CITY]. For the [CITY] to [CITY] sector, staff never comes by to checkup or offer snacks. It's a 14 hour journey and there is a huge gap between takeoff meal and the next meals. Essentially only served 2 meals. When having a drink with the meal, they make you wait for the next drink. Not like they were busy running around. I am trying to enjoy my meal so don't bring a me drink at the end. Ground staff in [CITY] arrivals have no sense of urgency and concern. My Dad got his walker 90 minutes after waiting around at the carousel. Landed at midnight and left the airport after 2am."

[Tier 1, FSC]

APAC | All Carriers Filter by tiers:

Rank Code Name Tier Class Region ImPax % Pax Est. 1000s Total % Disruption
1CGNAir Changan3LCCAPAC0.3%1.14.3%
2ABLAir Busan3LCCAPAC0.6%4.811.1%
3HKEHong Kong Express Airways3FSCAPAC0.9%7.17.5%
4SJXSTARLUX Airlines4FSCAPAC0.9%6.515.7%
5JTAJapan Trans Air3LCCAPAC1.0%3.815.5%
6ESREastar Jet4LCCAPAC1.0%7.619.2%
7TWBT'way Air2FSCAPAC1.1%13.613.0%
8FDAFuji Dream4LCCAPAC1.3%2.711.0%
9SNJSolaseed Air3FSCAPAC1.4%5.714.0%
10KALKorean Air1FSCAPAC1.4%39.013.6%
11AIQThai AirAsia3LCCAPAC1.5%18.813.6%
12FZAFuzhou Airlines4LCCAPAC1.5%5.113.7%
13KZRAir Astana3FSCAPAC1.6%9.014.6%
14HBHHebei Airlines4LCCAPAC1.6%11.98.3%
15UEAChengdu Airlines2LCCAPAC1.6%22.07.4%
16QDAQingdao Airlines3LCCAPAC1.7%12.16.9%
17TLMThai Lion Air3LCCAPAC1.8%13.17.8%
18OKAOkay Airways3LCCAPAC1.8%9.89.5%
19AYNFlyArystan3LCCAPAC1.9%7.914.2%
20JJAJeju Air3LCCAPAC1.9%23.714.0%
21CHBChina West Air4LCCAPAC2.0%36.08.7%
22CHHHainan Airlines1FSCAPAC2.0%83.67.6%
23CQNChongqing Airlines4FSCAPAC2.0%0.34.0%
24TBATibet Airlines3LCCAPAC2.0%19.713.8%
25CUHUrumqi Air4LCCAPAC2.1%9.610.6%
26SHUAurora Airlines4FSCAPAC2.1%2.011.3%
27APJPeach Airlines4LCCAPAC2.3%23.915.1%
28CDGShandong Airlines1LCCAPAC2.3%64.28.9%
29CJXJiangxi4LCCAPAC2.3%9.98.1%
30IGOIndiGo1LCCAPAC2.3%210.613.7%
31CSCSichuan Airlines1LCCAPAC2.4%93.913.2%
32JYH9 Air3LCCAPAC2.4%21.212.4%
33SKYSkymark3LCCAPAC2.4%20.725.3%
34CRKHong Kong Airlines4FSCAPAC2.4%12.711.1%
35CSNChina Southern Airlines1FSCAPAC2.4%305.69.3%
36AARAsiana2FSCAPAC2.4%39.222.6%
37LKELucky Air3LCCAPAC2.4%24.17.9%
38MASMalaysia Airlines2FSCAPAC2.5%45.617.1%
39CBJCapital Airlines1LCCAPAC2.5%38.49.8%
40KNAKunming Airlines4LCCAPAC2.6%28.210.7%
41UTYAlliance Airlines Australia2LCCAPAC2.7%4.411.7%
42JNAJin Air3LCCAPAC2.7%31.624.4%
43CDCZhejiang Loong2LCCAPAC2.8%44.99.5%
44SIASingapore Airlines1FSCAPAC2.9%86.214.7%
45AMUAir Macau4LCCAPAC2.9%10.616.2%
46CXAXiamenAir1LCCAPAC3.0%105.514.4%
47JALJapan Airlines1FSCAPAC3.0%130.524.5%
48ANZAir New Zealand1FSCAPAC3.1%58.513.5%
49TGWScoot2LCCAPAC3.1%44.320.3%
50LAOLao Airlines4FSCAPAC3.1%3.121.9%
51CGZColorful Guizhou4LCCAPAC3.3%14.110.1%
52SFJStarFlyer3FSCAPAC3.3%9.415.0%
53CSZShenzhen Airlines1LCCAPAC3.5%128.413.7%
54MDAMandarin Airlines4FSCAPAC3.5%8.927.9%
55QFAQantas1FSCAPAC3.5%181.318.5%
56FJIFiji Airways4LCCAPAC3.6%9.022.8%
57CESChina Eastern1LCCAPAC3.6%458.814.2%
58HVNVietnam Airlines2LCCAPAC3.6%100.324.7%
59CCDDalian Airlines3FSCAPAC3.7%8.89.0%
60BBCBiman Bangladesh4FSCAPAC3.8%15.925.0%
61DKHJuneyao Airlines2LCCAPAC4.0%82.014.4%
62AKXANA Wings2FSCAPAC4.0%52.320.6%
63RLBSunan Ruili Airlines3LCCAPAC4.0%2.56.9%
64AKJAkasa Air3LCCAPAC4.0%35.112.6%
65GCRTianjin Airlines2FSCAPAC4.1%59.010.2%
66RLHRuili Airlines3LCCAPAC4.2%27.714.4%
67AXMAirAsia1LCCAPAC4.2%108.319.7%
68CEBCebu Pacific2LCCAPAC4.2%98.021.3%
69EPADonghai Airlines4LCCAPAC4.3%25.219.5%
70CSHShanghai Airlines1FSCAPAC4.4%73.018.3%
71CCAAir China1FSCAPAC4.5%467.111.5%
72VOZVirgin Australia2FSCAPAC4.5%103.325.1%
73DQAMaldivian Airlines4FSCAPAC4.8%4.824.7%
74AWQIndonesia AirAsia4LCCAPAC4.9%23.312.7%
75ANAAll Nippon Airways1FSCAPAC4.9%154.825.0%
76EVAEVA Airways2LCCAPAC4.9%92.822.2%
77UBGUS-Bangla Airlines4LCCAPAC5.3%15.736.8%
78AICAir India1FSCAPAC5.3%357.819.9%
79CUAChina United Airlines2LCCAPAC5.3%68.416.3%
80HXAChina Express Airlines2LCCAPAC5.4%86.618.5%
81CPACathay Pacific1FSCAPAC5.5%192.616.2%
82VSVSCAT Airlines3LCCAPAC5.5%23.731.4%
83ADOAir Do4LCCAPAC5.8%22.130.7%
84UZBUzbekistan Airways3FSCAPAC5.9%31.025.1%
85TVJThai Vietjet Air2LCCAPAC6.1%45.330.9%
86GAPPAL Express3LCCAPAC6.1%42.118.7%
87CQHSpring Airlines2LCCAPAC6.2%203.515.8%
88JSTJetstar Airways2LCCAPAC6.4%199.526.8%
89PALPhilippine Airlines2FSCAPAC6.5%47.518.7%
90TTWTigerair Taiwan4FSCAPAC6.5%21.635.3%
91XAXAirAsia X3LCCAPAC6.5%9.522.3%
92CALChina Airlines2FSCAPAC6.6%98.025.2%
93JACJapan Air Commuter4LCCAPAC6.7%7.120.9%
94RXARegional Express Airlines4FSCAPAC6.8%10.031.5%
95ALKSriLankan Airlines3FSCAPAC6.8%29.833.6%
96YZRSuparna4FSCAPAC7.2%29.722.1%
97BKPBangkok Airways4FSCAPAC7.8%30.430.8%
98VJCVietJet Air1LCCAPAC7.9%220.041.4%
99VTAAir Tahiti4FSCAPAC8.1%22.732.4%
100CTVCitilink3LCCAPAC8.6%109.419.4%
101WONWings Air4LCCAPAC9.6%42.924.5%
102GIAGaruda Indonesia2FSCAPAC10.2%144.924.1%
103SJVSuper Air Jet3LCCAPAC11.5%148.026.6%
104LNILion Air2LCCAPAC12.1%310.224.2%
105PIAPakistan International Airlines3FSCAPAC12.7%51.128.4%
106THAThai Airways2LCCAPAC14.1%268.732.2%
107BTKBatik Air2FSCAPAC14.6%205.230.3%
108APGAirAsia Philippines4LCCAPAC18.2%68.129.5%
109SHAShanghai Airlines2FSCAPAC22.1%48.530.1%
110MXDBatik Air Malaysia3LCCAPAC23.2%199.947.5%
111SEJSpiceJet2LCCAPAC61.7%143.074.2%
Region

Europe

Europe saw disruption increase in September even as flight volumes cooled following the end of the summer peak. Every delay metric increased during the month, with ATC failures and industrial action creating significant disruption across the region. Major UK air traffic control outages affected thousands of flights, while strikes added further pressure in Belgium and Italy. Volcanic activity from Mount Etna also repeatedly disrupted operations in Sicily. Overall, more than two million additional passengers were disrupted compared with September 2025, despite lower seasonal traffic across the European network.

68 Airlines | 33 LCC | 35 FSC

24.7%
Avg Total Disruption
31.1%
% Global Disruption
5.9%
Average ImPax
8.6m
ImPax Passenger Estimation

Sentiment Analysis

These are the top 5 passenger classifiers and their percentage occurrence per analysing hundreds of regional airline reviews.

Sample Reviews

"I flew [AIRLINE] in regular Economy from [CITY] to [CITY]. The service was very good, and the plane was clean. The seats were typically narrow for this type of aircraft, similar to what I’ve experienced on [AIRLINE]. The food was a pleasant surprise - very tasty and, in my opinion, clearly better than what I usually get on [AIRLINE] or [AIRLINE]. For comparison, my first leg was [CITY] to [CITY] on [AIRLINE], and [AIRLINE] definitely came out ahead in the food department. The biggest surprise was the free, ultra-high-speed Starlink Wi-Fi, which made the flight much more enjoyable. Overall, it was a very pleasant flight and a great experience."

[Tier 1, FSC]

"I was flying from , [CITY] to [CITY]. I was very thirsty, so I asked the flight attendance for a cup of water. She looked at me and her back and walked away. Another two passengers asked her for coffee.She did the same thing. Looked at them and walked away. one of the passenger got up to go to the bathroom leaving the bathroom after she got done the same flight attendance called her to clean in the bathroom. me and other passengers we were in disbelief about what just happened. We never seen anything like that on an airplane. flight attendance ordering the passengers to clean the bathroom.remember there was more than 200 passengers on this flight. so more than 200 passengers were using the same bathroom, but she’s looked at that lady and told her to clean the bathroom .when I asked her to treat us right . She told me she was doing her job. I asked her for her name. she that she will not give me her name. I asked to talk to the pilot. She said she is the pilot.and I said to that I asked you for some water you walked away .She told me next time you help yourself. I don’t know what on God green earth was that. next time I need water I will get it myself. There was at least seven passengers complaining about her bad attitude.. I reported that to [AIRLINE]. I haven’t heard from [AIRLINE] at all. so basically they tolerating this kind of behaviors on their airlines."

[Tier 1, FSC]

Europe | All Carriers Filter by tiers:

Rank Code Name Tier Class Region ImPax % Pax Est. 1000s Total % Disruption
1FHYFreebird4LCCEurope0.5%0.45.0%
2BRXBraathens Regional Airways4FSCEurope0.7%1.67.9%
3BCYCityjet4LCCEurope1.5%3.510.1%
4AUAAustrian Airlines2FSCEurope1.6%30.412.5%
5TKJAjet2LCCEurope1.7%21.712.2%
6HOPHOP!2LCCEurope1.8%8.612.7%
7LOTLOT Polish Airlines2FSCEurope2.0%32.419.3%
8IBSIberia Express4LCCEurope2.0%12.611.1%
9LVLLEVEL4LCCEurope2.1%1.514.5%
10SXSSunExpress3LCCEurope2.2%47.818.1%
11CBGGX Airlines3LCCEurope2.2%11.19.1%
12SASSAS2FSCEurope2.3%91.314.4%
13WIFWiderøe4FSCEurope2.3%14.68.2%
14EDWEdelweiss Air4FSCEurope2.4%12.325.9%
15SWRSwiss2FSCEurope2.4%39.624.4%
16NOZNorwegian Air Shuttle2FSCEurope2.4%34.016.7%
17DLHLufthansa1FSCEurope2.5%185.221.2%
18OAWHelvetic Airways4LCCEurope2.6%9.024.4%
19NSZNorwegian Air Sweden3LCCEurope2.7%46.418.2%
20FINFinnair2FSCEurope2.8%59.719.1%
21BTIairBaltic3FSCEurope2.8%35.623.4%
22THYTurkish Airlines1FSCEurope3.1%368.318.0%
23STWSouthwind4LCCEurope3.4%11.417.2%
24EINAer Lingus2FSCEurope3.4%48.416.7%
25ICEIcelandair3FSCEurope3.5%18.417.5%
26PGTPegasus Airlines1LCCEurope3.5%167.724.0%
27CTNCroatia Airlines4FSCEurope3.6%11.229.8%
28SEHSky Express3LCCEurope3.9%30.042.9%
29IBEIberia1FSCEurope3.9%82.217.0%
30OCNDiscover Airlines4FSCEurope4.1%24.330.7%
31CFGCondor Flugdienst2FSCEurope4.1%74.131.1%
32BELBrussels Airlines2FSCEurope4.1%50.921.3%
33LGLLuxair4LCCEurope4.2%16.329.0%
34AEEAegean Airlines2FSCEurope4.3%77.538.0%
35LOGLoganair4FSCEurope4.5%8.722.1%
36CCMAir Corsica3FSCEurope4.7%14.128.6%
37AFRAir France1FSCEurope4.7%209.521.0%
38VOEVolotea2LCCEurope4.8%62.523.4%
39TAPTAP Air Portugal2LCCEurope4.8%102.335.4%
40ASLAir Serbia3FSCEurope4.9%24.832.7%
41AEAAir Europa3FSCEurope5.1%88.323.5%
42ROTTAROM4FSCEurope5.1%9.230.0%
43MBUMarabu Airlines4LCCEurope5.1%10.635.3%
44EWGEurowings2LCCEurope5.1%137.031.3%
45KLMKLM1FSCEurope5.2%440.427.3%
46RYSBuzz2LCCEurope5.4%140.619.0%
47TVFTransavia France2LCCEurope5.7%202.027.4%
48TOMTUI Airways2LCCEurope6.1%178.328.1%
49WZZWizz Air1LCCEurope6.2%518.622.2%
50AEZAeroitalia4LCCEurope6.4%31.125.6%
51NOSNeos4FSCEurope6.7%24.633.7%
52TVSSmartwings4LCCEurope6.9%62.328.5%
53VIRVirgin Atlantic3FSCEurope7.2%43.519.2%
54SBIS7 Airlines2FSCEurope7.2%59.520.8%
55CAICorendon Airlines4FSCEurope7.7%27.228.4%
56VLGVueling Airlines1LCCEurope7.7%290.223.1%
57BAWBritish Airways1FSCEurope7.9%446.225.8%
58ITYITA Airways2FSCEurope8.5%173.238.3%
59EZYeasyJet1LCCEurope8.9%900.130.4%
60EXSJet2.com2LCCEurope9.0%267.335.2%
61RYRRyanair1LCCEurope9.0%1681.628.4%
62SDMRossiya Airlines2LCCEurope10.5%141.419.1%
63NBTNorse Atlantic Airways4LCCEurope11.0%10.530.4%
64TGZGeorgian Air4LCCEurope13.0%10.846.6%
65AFLAeroflot1FSCEurope13.7%405.231.3%
66BRUBelavia Airlines4LCCEurope16.2%47.935.8%
67NWSNordwind4FSCEurope32.5%88.545.0%
68BBGBluebird Airways4LCCEurope39.6%87.565.8%
Region

North America

North America saw disruption move in the wrong direction in September, just as the summer peak should have begun to ease. Every delay metric increased during the month, with severe weather repeatedly impacting major hubs including New York, Boston and Chicago. A significant FAA communications failure added further pressure across the Northeast, while a late-month nor’easter drove thousands of additional delays and cancellations. Most notably, the number of disrupted passengers was almost double September 2025 levels, highlighting a challenging transition out of the peak summer travel period.

21 Airlines | 13 LCC | 8 FSC

23.1%
Avg Total Disruption
27.1%
% Global Disruption
8.3%
ImPax
10.3m
ImPax Passenger Estimation

Sentiment Analysis

These are the top 5 passenger classifiers and their percentage occurrence per analysing hundreds of regional airline reviews.

Sample Reviews

"A long trip with multiple connections and a major storm in the middle made travel difficult, but hats off to [AIRLINE] who made the best of a bad situation. Communication was good when a flight got cancelled and then rebooked, a missed connecting flight meant an 11 h layover in [CITY] airport, but [AIRLINE] booked a hotel room for me, a shuttle took me there and back to the airport and provided me with meal vouchers. Feeling desperate and lost, good communication helped me know exactly what to do. Finally, on a rebooked flight I lost my preferred seating that I paid for, but a refund was given a day after my return. The attendants at the airport worked hard to manage a hectic situation and keep the travellers calm. Pilots did an amazing job landing us safely in catastrophic weather. Well done [AIRLINE]!"

[Tier 1, FSC]

"The worst airline experience we had. First of all the flight was delayed by an hour and then after boarding the aircraft, we were kept on ground for another 2 hours before finally taking off. So the flight that was supposed to land in [CITY] at 6.30pm landed at 9.30pm! With all of these delays they did not even bother to compensate us at least with a drink or meal. I was travelling with a 7 year old as well. Service is absolutely terrible. Secondly when I purchased luggage at the point of checkin i was over charged by USD 250!! To date they have not bothered to look into it or refund that amount. I have contacted customer service several times over the past weeks, and I rarely reply and even that is to give me some half baked answer. The worst airline experience in all my years of travel."

[Tier 1, FSC]

North America | All Carriers Filter by tiers:

Rank Code Name Tier Class Region ImPax % Pax Est. 1000s Total % Disruption
1AMXAeroMéxico2FSCNorth America3.0%75.510.6%
2WJAWestJet2LCCNorth America3.7%109.115.5%
3BWACaribbean Airlines4FSCNorth America4.0%10.615.0%
4MXYBreeze Airways3LCCNorth America5.3%47.915.7%
5ASAAlaska Airlines1FSCNorth America5.8%260.519.8%
6SCXSun Country3LCCNorth America7.2%18.125.0%
7VXPAvelo4LCCNorth America7.2%16.315.5%
8SWASouthwest Airlines1LCCNorth America7.3%1336.727.0%
9QXEHorizon Air4LCCNorth America7.3%47.423.0%
10AAYAllegiant Air2LCCNorth America7.9%100.121.2%
11FLEFlair Airlines4LCCNorth America7.9%35.022.6%
12DALDelta Air Lines1FSCNorth America7.9%1750.519.6%
13TSCAir Transat3LCCNorth America7.9%42.234.7%
14ACAAir Canada1FSCNorth America9.3%450.928.3%
15UALUnited Airlines1FSCNorth America10.0%2066.423.2%
16AALAmerican Airlines1FSCNorth America10.7%3106.124.2%
17JZAJazz2LCCNorth America10.8%89.928.9%
18FFTFrontier Airlines1LCCNorth America11.5%165.524.8%
19JBUJetBlue1LCCNorth America11.8%433.627.0%
20POEPorter Airlines3LCCNorth America13.6%123.333.7%
21PVLPAL Airlines4FSCNorth America13.7%17.629.8%
Region

Middle East and Africa

Ongoing geopolitical instability continued to shape disruption across the Middle East & Africa in September, with airspace constraints, schedule reductions and route suspensions placing sustained pressure on regional operations. Major Gulf hubs continued to experience the knock-on effects of restricted airspace and international airline capacity changes, while industrial action and operational issues caused more localised disruption across Africa. The impact has now become increasingly persistent: disrupted passenger volumes remained around 35% higher than September 2025, continuing a trend seen throughout recent months despite airlines increasingly adapting their operations to regional instability.

34 Airlines | 10 LCC | 24 FSC

25.3%
Avg Total Disruption
8.4%
% Global Disruption
7.7%
Average ImPax
2.6m
ImPax Passenger Estimation

Sentiment Analysis

These are the top 5 passenger classifiers and their percentage occurrence per analysing hundreds of regional airline reviews.

Sample Reviews

"This was my first flight experience, and overall, I genuinely enjoyed my journey with [AIRLINE]. The food was very good and tasty, the service was pleasant, and the cabin crew was friendly and helpful. Overall, everything was comfortable and well taken care of. However, there was one experience that really disappointed me. I specifically asked my husband to book [AIRLINE] because I was so excited about the Polaroid photo service. As it was my first flight, I was really looking forward to having a special picture to remember the experience. I noticed the hostess taking Polaroid pictures for families, and I was hoping she would take one for me as well. I was even looking towards her, expecting that she might notice. When she didn’t, I personally asked her if she could take my picture. Unfortunately, I was told that the Polaroid service was only for families and not for someone travelling alone. Honestly, that response made me feel quite bad and left me very disappointed. I understand that there may be certain policies or priorities for the service, but I wish it had been handled more warmly, especially considering this was my first-ever flight and something I was genuinely excited about. Apart from this incident, I had a very enjoyable experience with [AIRLINE]. I just hope that in the future, solo travellers are made to feel equally welcome and included in these special experiences."

[Tier 1, FSC]

"After arriving in [CITY] a day late because of an [AIRLINE] disruption, I contacted them repeatedly. Instead of addressing my complaint, they kept redirecting me to different forms and departments. No meaningful apology, no proper response, no accountability. Completely unacceptable customer service from a supposedly premium airline. Think twice before using them!"

[Tier 1, FSC]

Middle East and Africa | All Carriers Filter by tiers:

Rank Code Name Tier Class Region ImPax % Pax Est. 1000s Total % Disruption
1MEAMiddle East Airlines2FSCME&A1.4%4.814.3%
2JZRJazeera Airways3LCCME&A1.9%8.35.8%
3GFAGulf Air3FSCME&A1.9%16.58.5%
4OMSSalamAir4FSCME&A2.0%8.817.1%
5LNKAirlink2LCCME&A2.0%10.120.8%
6SKKASKY Airlines4FSCME&A2.3%5.419.4%
7RJARoyal Jordanian3FSCME&A2.6%18.29.5%
8SAASouth African Airways4FSCME&A2.8%9.915.9%
9KMMKam Air4FSCME&A2.8%9.922.1%
10SFRFlySafair4LCCME&A2.9%28.49.4%
11OMAOman Air3FSCME&A3.5%19.516.8%
12AHYAzerbaijan Airlines3FSCME&A4.0%19.218.5%
13QTRQatar Airways1FSCME&A4.2%216.721.7%
14FADFlyadeal3LCCME&A4.6%45.820.6%
15RAMRoyal Air Maroc3FSCME&A4.8%65.028.2%
16ETHEthiopian Airlines2FSCME&A5.3%169.331.9%
17RWDRwandAir4FSCME&A5.6%8.617.6%
18MSREgyptair2LCCME&A6.1%88.734.6%
19UAEEmirates1FSCME&A6.1%326.127.3%
20MAUAir Mauritius4FSCME&A6.2%12.521.2%
21KNEFlynas2LCCME&A6.3%100.127.2%
22MSCAir Cairo3LCCME&A7.6%47.332.0%
23FDBFlyDubai2LCCME&A7.6%112.529.6%
24ETDEtihad Airways2FSCME&A7.8%184.526.8%
25SVASaudia1FSCME&A8.2%311.223.6%
26ABYAir Arabia2LCCME&A8.4%159.234.4%
27ELYEl Al3FSCME&A12.8%105.443.5%
28KACKuwait Airways3FSCME&A13.1%85.026.5%
29DAHAir Algérie3FSCME&A16.2%146.845.8%
30IRMMahan Air3FSCME&A16.3%17.624.5%
31DTATAAG Angola Airlines4FSCME&A17.2%43.931.1%
32TARTunisair3LCCME&A22.1%68.258.8%
33KQAKenya Airways3FSCME&A22.8%99.437.8%
34IRAIran AIR4FSCME&A24.0%14.638.0%
Region

Latin America

LATAM saw disruption ease in September, with delay metrics falling by around 10% across the board as flight volumes also declined. Weather and localised operational issues still caused disruption across major hubs in Mexico, Brazil and Colombia, but no single event dominated the region. Despite the monthly improvement, the number of disrupted passengers was almost double September 2025 levels. This divergence between flight and passenger impact suggests disruption was disproportionately concentrated among the region’s largest carriers, resulting in significantly more passengers being affected despite fewer disrupted flights overall.

14 Airlines | 7 LCC | 7 FSC

19.9%
Avg Total Disruption
5.6%
% Global Disruption
6%
Average ImPax
1.7m
ImPax Passenger Estimation

Sentiment Analysis

These are the top 5 passenger classifiers and their percentage occurrence per analysing hundreds of regional airline reviews.

Sample Reviews

"This is my first time traveling with [AIRLINE] and I was genuinely impressed by the level of customer experience for the price. I am a long time [AIRLINE] Sky-miles customer and I will definitely fly with [AIRLINE] again. I highly recommend giving them a try, you won't be disappointed. I was surprised when they served a hot meal to all passengers not just business or first class and no haggling customers to buy snacks. Just a class A act. It's been so long since I experienced this , back in the eighties with all airlines before seat selection and carryon luggage to save money became a thing. Thank you [AIRLINE] for a truly wonderful experience."

[Tier 1, FSC]

"This airline doesn't care about its passengers. I bought first class tickets and seats (for my wife and me) and they later split us up (without telling us) so that we would have to sit separately in different parts of the cabin. This was a month in advance of the flight when I discovered their change. When I contacted them to change our seats so that we could sit together, they responded "maybe we will do something for you when you get to the gate." Maybe? Another person suggested that I ask people to move their seats and trade with us. It should not be up to us to beg strangers because of something the airline caused! Disrespectful! Poor management and customer service!"

[Tier 1, LCC]

Latin America | All Carriers Filter by tiers:

Rank Code Name Tier Class Region ImPax % Pax Est. 1000s Total % Disruption
1CMPCopa Airlines2FSCLATAM1.4%39.49.6%
2SKUSKY Airlines3LCCLATAM2.6%22.09.1%
3VOIVolaris1LCCLATAM3.2%90.711.5%
4DWIArajet SA4LCCLATAM3.5%16.811.5%
5AVAAvianca1LCCLATAM3.6%131.912.8%
6LANLATAM1FSCLATAM4.2%372.719.6%
7RPBWingo4FSCLATAM4.6%20.011.3%
8VIVVivaAerobus2LCCLATAM5.8%149.716.0%
9GLOGOL Linhas Aéreas1LCCLATAM6.1%239.021.6%
10JATJetSMART3LCCLATAM6.4%108.321.5%
11AZUAzul Brazilian Airlines1FSCLATAM7.4%250.220.7%
12VCVConviasa4FSCLATAM9.0%3.141.6%
13ARGAerolíneas Argentinas2FSCLATAM12.6%184.937.5%
14BOVBoliviana de Aviación3FSCLATAM13.9%52.534.7%